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Scandic Edderkoppen – reviews, photos

4.0 of 5
St Olavs Plass 1 | P. B. 6981, Oslo 0165, Norway
Hotel amenities
Scandic Edderkoppen
Ranked #38 of 87 hotels in Oslo
3.5 of 5 stars 234 Reviews
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234 reviews from our community

What travellers say about this hotel
  • Very good(4)
  • Free internet(4)
  • Central location(3)
Traveller rating
    48
    115
    50
    16
    5
Only show reviews for Family (11) | Couples (45) | Business (36)
Date Rating
London, United Kingdom
Senior Contributor
33 reviews 33 reviews
Reviews in 19 cities Reviews in 19 cities
17 helpful votes 17 helpful votes
“Fantastic Hotel, just a short walk to the city centre”
5 of 5 stars Reviewed 26 January 2012

Arrived at the hotel 2 hours before check in and was able to gain access to the room (which the hotel changed from 1twin to 2 singles which suited the person I was travelling with). The hotel is centrally located in Oslo, first impressions of the hotel were excellent, all well appointed and looked after, wooden floors and clean bathrooms, my room only had a shower, but my companions room had a bath.

I had no noise issues with the room, the only issue I had was the bed was incredibly soft, which might be of concern. The hotel also had free wifi which was excellent, I had no connectivity issues, and found the Connection speed to be satisfactory.

The breakfast service was all good quality self service with a mixture of cereals, bread, meats and some fish, with some juices and coffees available.

Upon checkout the hotel was able to store my bags in a relatively secure room, again very which saved having to find somewhere in town to store them. The hotel has a little shop, which is a little pricey (well it is Norway) but there are some local connivence stores nearby which sell drinks/snacks etc which i found reasonable for Norwegian prices.

  • Stayed April 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Wendel Holdener, General Manager at Scandic Edderkoppen, responded to this review
14 February 2012
Thank you for your fantastic review after having stayed at our hotel, we are very glad that you enjoyed our central location. This time we provided you with two singles instead of a twin room, glad you liked this solution.

We have mostly medium beds, so next time you stay at our hotel and experience a soft bed, please tell us, and we will change your room.

Welcome back to Scandic Edderkoppen!

Best regards
Wendel Holdener
Scandic Edderkoppen
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Gothenburg, Sweden
1 review
2 helpful votes 2 helpful votes
“Aviod this low service, low class hotel”
1 of 5 stars Reviewed 1 December 2011
2
people found this review helpful

Avoid this hotel:

1. First I got a non cleaned room
2. Noisy night club next to the hotel with high volume until late night
3. No service minded people in the reception

I normaly have some 50-60 hotel nights per year around Europe and this hotel experiance is just like a joke.

  • Stayed December 2011, travelled on business
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Wendel Holdener, General Manager at Scandic Edderkoppen, responded to this review
26 January 2012
Thank you for your feedback regarding your stay at our hotel.

We work hard everyday to meet the expextations of our guests, so we are sorry that your room was not cleaned and that you experienced that the staff was not service minded.

We are located in a quiet part of Oslo, so we do not often get feeback regarding noise.

If you are to return back to our hotel, please contact me. We will be happy to arrange a free upgrade or other benefits as a complimentary.
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“Extremely disappointed”
2 of 5 stars Reviewed 27 November 2011
1
person found this review helpful

First things first. I don't demand a lot from a hotel. I don't care if it has a spa, fancy restaurant, business centre or gym, and I don't care if the decor doesn't look as if it came out of a decorating magazine. All I expect is a clean, comfortable room in which I can get a good night's sleep. The Scandic Edderkoppen could not even manage these rather modest requirements but it did provide me with several experiences I had never before encountered at any hotel. The first room (#732) I was offered absolutely reeked of cigarette smoke and the empty beer can on the balcony and filthy door frame leading to it suggests that this must be the hotel's 'party room'. I returned to the front desk and, for the first time ever at a hotel, I requested another room. The person at the front desk said she did not know the room stank. If this is true, I guess the cleaning staff can't smell or they don't inform anyone that there's a problem with a room. I was then given another room (725). It was quite a large room but it was so stuffy it was impossible to sleep (the windows don't open) and I spent my time in Oslo running on about 3-4 hours of sleep per night. The inside of the fridge had the remains of what looked like soft drink stuck to the back of it, the front of the drawer under the TV pulled off in my hand, and the outlet that I used to plug my laptop adapter into sparked when I inserted the plug. Oh, and maybe it wouldn't bankrupt Scandic to provide paper tissue in the rooms. After all, it is cold/flu season. My final experience at the Edderkoppen was when I tried to have a shower at 06:15 the morning I left to fly home and discovered that there was no water at all. (According to the person at the front desk, the water main in the hotel's basement had burst).
I realise that hotel mgmt. cannot be held responsible for the arrogant 'gits' who feel that rules prohibiting smoking apply to everyone else but them. However, I do feel that it should be responsible for cleaning rooms properly or at least not trying to rent them to guests. It also should be able to ensure that the furniture isn't about to fall apart. Finally, it might not be a bad idea to ensure that basic maintenance be done. I stayed at this hotel because my wife and I have enjoyed our previous stays at Scandic hotels in Sweden and Finland. I don't know if the Edderkoppen is typical of Scandic hotels in Norway or if it's unique. Whatever the case, I think we'll give Scandic hotels a miss from now on. The one positive comment I can make is that the breakfast offers quite a wide array of food. That said, be prepared to put up with rather sullen employees. All in all, there MUST be hotels that offer better value for money than this one.

Room Tip: The idea of a room with a balcony sounds good but it seems that the balconies never get cleaned.
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  • Stayed November 2011, travelled on business
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wendel Holdener, General Manager at Scandic Edderkoppen, responded to this review
26 January 2012
Thank you for taking the time to write this review. We are very sorry that you had to change your room due to smoke smell in the original one and that you experienced other issues with your new room. We are very glad that you enjoyed our breakfast with a wide choice of food.

If you decide to stay again in Oslo, please contact me so I can provide you with an upgrade.

Best regards
Wendel Holdener
General Manager
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Stockholm, Sweden
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Good hotel”
4 of 5 stars Reviewed 23 November 2011

Very good hotel, close to everything, friendly staff, clean rooms, nice little gym. I would go back again.

Room Tip: Just to make sure you dont have a room beside a lift
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  • Stayed November 2011, travelled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Wendel Holdener, General Manager at Scandic Edderkoppen, responded to this review
5 February 2012
Thank you for your nice review of our hotel. We are especially glad that you liked our friendly staff and central location.

Hope to see you back in the near future!

Best regards

Wendel Holdener
Scandic Edderkoppen
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Oslo
Senior Contributor
49 reviews 49 reviews
Reviews in 32 cities Reviews in 32 cities
57 helpful votes 57 helpful votes
“It all comes down to what rate you can get.”
4 of 5 stars Reviewed 22 November 2011

I’ve stayed on this hotel a couple of times when booking hotel in Oslo for frequent flier miles. Since I have lived and worked in Oslo for many years and never heard about this hotel, I did not have high expectations. At the same time I was positivily surprised when I first arrived. It’s a parking garage below the hotel where they charge an ok rate pr. Night (to be in Oslo). The persons I have met in the reception is friendly and service minded. You have free internet, average sized rooms with average standard. Hotel is centrally located (in the same building as Edderkoppen/Spider Theatre about a 5 minute walk to the parade/shopping street of Oslo. Breakfast is ok with fair selection and there is also a small gym that I have not used.

All in all this would fall under the category of a standard, average, ok, Scandinavian hotel so it’s pretty much down to what rate you can get a room for.

  • Stayed November 2011, travelled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Additional Information about Scandic Edderkoppen

  • Scandic Edderkoppen Oslo
  • Scandic Edderkoppen Hotel Oslo
Address: St Olavs Plass 1 | P. B. 6981, Oslo 0165, Norway
Price range (per night):* INR8,233 - 15,123

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