One terrible experience can ruin a fantastic hotel. This property has everything except a/c and one polite server. The reception staff is excellent and professional. They are renovating, so if you need to sleep in you might want to go somewhere else until they finish. Even with the provisional breakfast arrangement, the buffet was well handled in spite of the large tour group.
The Bistro is open during renovation, and it was there that we experienced the worst service of our long lives. The server was rude to the point of acting puerile. He clearly warms to Norwegian speakers, but not to us! His banging service ware on the table and smirking ruined dinner. By the way, the dinner was artfully prepared and delicious.
So we shall return to this hotel because the people are great and the parking is included in the price. But we'll never go near the Bistro in spite of a clearly excellent chef.
Room Tip: Ask for a/c. If enough guests ask, maybe they'll install it.
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC