Just returned from a four night stay. Recently refurbished to a very good standard throughout and has a great number of positives.
Staff are helpful and friendly, we arrived shortly before the 14.00 hrs check and were immediately offered a coffee if we wanted to sit in reception. Rooms are spacious and airy, well appointed wi fi throughout with free internet in reception. The bathroom has underfloor heating and the shower area is a wet room type feature, no problem with water on the floor as other reviewers suggest, it is a clever modern design. Towels changed daily, fresh soap and shower gel daily, lovely light fittings in the hotel. The breakfast is buffet style with a good choice all you can eat, they will make scrambled egg if you ask.

Transport in Vienna is great, taxi from airport about 30euro but you can get train CAT or a local train or bus easily. If you are there 72 hrs buy a Vienna Card 18 euro free transport throughout the city or get a day ticket at the station. The No 1 tram does a loop along the inner ring which is interesting as it passes many of the major buildings. Vienna is a very .good city for a lshort break, lots to do, quality shops, museums and concerts but like most capitals it is expensive.
The downside is it is not central to the old city, 3 stops on the underground and less than 5 mins to the underground or 15 mins walk to the cathedral if you want exercise. The area at night, especially if you are near the large overland station has a high number of police and winos in evidence but if you get out of the right underground exit you miss it all. It does not have air con which in summer may be a problem. There is building next door which starts at 8.00 so if you want to sleep in at the moment you will be disturbed.
Woiuld we go back....YES

Pro:
-Well designed , beautiful room
-good lightning with flat screen tv
-free wifi in the room
-reasonable breakfast - with alcohol at times

Con:
-no air conditioner
-minimal supplies - no shampoo or etc
-poor service
-LOST MY NICE TOWEL - they accidentally took it during room service :(
-u have to leave your key at the desk
-alot of oldies and families here .. Can be noisy at times - door banging and etc

Excellent hotel, extremely cooperative / warm / friendly & english-speaking staff. me & my wife went to Europe for our honeymoon and Vienna was our first place of visit.

This place has an excellent connectivity via underground rail as well as bus; is only 2 stations away from Stephanzplatz which is the hub for entertainment, shopping, cultural sightseeing. Easy access to super market & gas station being close to the hotel location, provide the required last-minute convenience. my visit to this hotel was extra special since the staff made special arrangement to plan my surprise gift to my wife. they arranged a special austrian, cake, wine & flowers.

I would rate full marks on all counts this Hotel.

Hotel was very clean, nice rooms - quite recently renovated, Breakfast was excellent and the personnel friendly and helpful. Also free WiFi in the rooms :) The location is not maybe the best one, it is not exactly right in the city centre, but it is a walking distance and several public transportation options are nearby as well as Praterstern trainstation.