I visited this hotel during vacations in Vienna. The hotel is not very centrally located, although the tram stop is very close to the hotel.
We chose the suite room, since we were 4 people.
We had problems with the heating, it was not working the first night and the employee from the reception was very indinfferent and rude. She did not help us at all, although we stated the problem in the afternnon and until midnight the only thing she had to say was that it was our problem that we weren't used to 10 degrees!!
The next problem was with the housekeeping. The housekeepers did not clean the suite, they only made the beds. They didn't mop the 2 bathrooms during the 5 days of our stay. They hadn't emptied the fridge from the previous ones, so when we got in the room we found old pizza and cakes in the fridge.
The breakfast was very very poor.
Also, the beds creak!
In general, I would not suggest this hotel.
- Suite Hotel Vienna
