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Pension Mozart – reviews, photos

Theobaldgasse 15, Vienna 1060, Austria
Hotel amenities
Pension Mozart
Ranked #310 of 352 hotels in Vienna
3.0 of 5 stars 31 Reviews
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31 reviews from our community

    Trip type
Traveller rating
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    2
    6
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    8
Date Rating
Moscow, Russia
Contributor
19 reviews 19 reviews
Reviews in 11 cities Reviews in 11 cities
23 helpful votes 23 helpful votes
“Budget hotel in a premium location”
3 of 5 stars Reviewed 24 February 2011
1
person found this review helpful

Location is the best thing about this hotel - remember it has only one star! Five munites walk from all famous places in Vienna, plenty of places to eat around.

Rooms are reasonably spacious ( we had a regular double), furniture is 50 years old, TV at least 15 years old, TV remote fixed with a Scotch film, bed is so-so, pillows are awful. Clean enough, bed made every day, towels changed every day. Noisy, especialy if your window is overlooking the street (garbage collection cars start at 7-00 European time! with horrible clink-clank noise. Earplugs solve everything).
Breakfast reasonable - you do not need a variety of 10 meats and 10 cheeses in a 1-star hotel. Three kinds of meat and sausage, two kinds of cheese, sevection of packaged joghurt, two kinds of bread (rolls and rye bread), fried eggs, hot beans and sausages - on a self-service table. Maid brings a sweet home-made crepe with whipped cream, chocolate and nut to each client. Coffee from a coffee-machine, drinkable.
Staff extremely helpful and polite.

Important! Hotel is on the second floor of a regular building BUT - elevator is on renovation till June 2011. Note if you have heavy luggage. We asked the reception man to help us.

  • Stayed February 2011, travelled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask AllaMoscow about Pension Mozart
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Falls Church, Virginia
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
“Great Location, Hotel Not So”
3 of 5 stars Reviewed 2 January 2011
3
people found this review helpful

This hotel is in a great location - walking distance from Museum's Quartier, in the Mariahilferstrasse shopping district, pubs and restaurants are close by.

The hotel itself is in a pretty run down building with a dark lobby entrance. My room, which was the budget double, was unbearably cold even with the radiator all the way up. The owners provided extra blankets to help and I rearranged the curtains in the room to try to ensure as much heat as possible from the radiator reached the room instead of the window well. Still, leaving the covers was nearly unbearable and, while the proprietors said they worked to improve the temperature, I think the slight warm up in the room could only be attributed to a warm up outside.

I am recommending with reservations simply because the location was great. I would say try other places nearby and, if you can't find one in your budget, go with this place.

  • Stayed December 2010
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Moscow, Russia
Senior Contributor
25 reviews 25 reviews
Reviews in 16 cities Reviews in 16 cities
10 helpful votes 10 helpful votes
“Very convenient location and very strange reservation policy”
3 of 5 stars Reviewed 30 November 2010
4
people found this review helpful

I stayed here several months ago and I still remember that check in at this hotel was till 19 p.m. Our flight has been delayed and I sent e-mail asking to wait for us if it possible. I was promised that they would wait for us. In fact our plane has landed in time, even a bit earlier. So we arrived at the pension appr. at 18 p.m. And the first thing I've known upon arrival that room I booked is not available. It was pretty weird considering the fact I contacted the hotel in advance. Moreover I was suggested to have an available triple room - and pay exactly for triple room, although I booked the cheapest twin room with shared facilities. It is not fair and it's not OK at all.
I understand mistakes happen, but all around the world it goes without saying that customer can't be responsible for the hotel's mistakes.
Finally the owner made a discount for a few euros but I don't think that hotel is an appropriate place for arguing about price.
As for the pension itself, the best thing is location which is extremely convenient. As for the room, I didn't like a few things - very old cheap furniture, strange smell and the curtain instead of the door to the bathroom.
Next time I'll definitely try another place.

  • Stayed December 2009, travelled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Prince George
1 review
5 helpful votes 5 helpful votes
“Please do not book with the Mozart”
1 of 5 stars Reviewed 4 August 2010
5
people found this review helpful

Please do not stay here! The hotel works with online booking companies to create fraudulent bookings. I did not even have a reservation with the Pension Mozart and ended up paying for a no-show. $515 on the credit card and then a complete nightmare to try to get it back (I have still not succeeded). Visa and Mastercard are in tough because the hotel steals or works with booking agents that have your credit information, so its often up to the hotel to forgive the charge. The management is about as rude as could be imagined. Please do not book here as they evidently will do anything to screw over guests and potential guests, and people who do not even have a reservation.

  • Stayed July 2010, travelled on business
    • 1 of 5 stars Service
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“We chose it for the location!”
1 of 5 stars Reviewed 9 April 2010
2
people found this review helpful

Excellent location, but the room was uncomfortable and dirty, the entrance in the building was a little scary.

  • Stayed December 2008, travelled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Additional Information about Pension Mozart

  • Mozart Hotel Vienna
Address: Theobaldgasse 15, Vienna 1060, Austria
Price range (per night):* INR2,857 - 11,146

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Pension Mozart
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