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Alla Lenz Hotel – reviews, photos

4.0 of 5
Halbgasse 3-5, Vienna A-1070 , Austria
Hotel amenities
Alla Lenz Hotel
Ranked #227 of 352 hotels in Vienna
3.5 of 5 stars 40 Reviews
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40 reviews from our community

    Trip type
Traveller rating
    11
    17
    9
    2
    1
Date Rating
Cleckheaton, United Kingdom
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
“Great hotel - not sure about location”
4 of 5 stars Reviewed 18 October 2008

When we arrived in Vienna, the transport system appeared the same as Berlin, but dodgier. We felt very vulnerable walking to this hotel for the U-Bahn station (Burgasse-Stradt). We found the signs for the hotel easy but as we were walking in the dark (about 6.30pm) we did not feel safe (lots of dodgy characters!). When we arrived at the hotel - in what looks like an office block - we were warmly greeted by the owner. He knew we were on honeymoon and said he'd given us the best room, as long as we paid cash.

The room was fab - a bit 80's but clean and spacious. It was definiely the best room we stayed in. The owner even gave us a bottle of champagne! The breakfast was really good too! There is free internet access in the bar area for 30 mins which was very handy. All in all, good hotel but not so sure about Vienna itself!

  • Liked — Excellent service and big room. Good breakfast, too!
  • Disliked — Location - didn't feel safe.
  • Stayed October 2008, travelled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Check-in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
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Toronto, Canada
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
“Good value”
4 of 5 stars Reviewed 5 August 2008

If you are looking for a comfortable and clean hotel to stay for a couple of nights then I would definitely recommend Alla Lenz. My boyfriend and I stayed here for one night as we were travelling through Europe and we were very happy with it. The staff was extremely friendly, the room was very comfortable and clean and the breakfast was satisfying.

There are a few drawbacks however. The hotel is not located right in the centre , but if you don't mind walking for about 15 minutes it's a good way to see the city. You can also take the bus or the metro which are located right next to the hotel. Also, if you are carrying a lot of luggage, you may want to take a cab from the train station - it will cost you about 7-10 euros.

Overall, we were very happy with Alla Lenz and would recommend it to those who are travelling on a budget.

  • Liked — clean and comfortable room
  • Disliked — location (not very close to the city centre)
  • Stayed July 2008, travelled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Check-in / front desk
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Washington
1 review
1 helpful vote 1 helpful vote
“Amazing Value”
5 of 5 stars Reviewed 12 April 2007
1
person found this review helpful

My wife and I stay here whenever we visit Vienna.

The price is great for the location. Breakfast is great. Staff is friendly and competent - it is a family business.

If you stay often enough, you get a discount. They also give a discount if you pay cash. They'll often give you a free upgrade if you are there in the off season.

The place is close to the Westbahnhof and an U-bahn. Hence you've got the sex shops, but also stores, bank. Nice walk to get downtown. You are also close to the main shopping street (Mariahilfe) in Vienna.

The hotel is in need of renovation, but if you complain to the staff about something legit (e.g. AC is leaking, or bathroom smells like mold), they'll upgrade you to a nicer room. They know all the rooms aren't great.

The location isn't hard to find. They have signs on the ring telling you where to turn. Vienna is loaded with lots of small streets that are "hard to find" - that's just how it is.

Whenever we think of staying someplace else in Vienna, we always stay with these guys.

Stayed April 2007
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London
Senior Contributor
32 reviews 32 reviews
Reviews in 29 cities Reviews in 29 cities
64 helpful votes 64 helpful votes
“Really NOT 4*”
2 of 5 stars Reviewed 6 August 2006
2
people found this review helpful

The hotel was difficult to find, and having asked locals and walking for absolutely ages, we finally found it. Amongst out wondering, we discovered plenty of sex shops, and would not recommend staying her with young children.

The men on the reception desk (who I presume are the owners) were not terribly friendly, and did offer a slightly better room if we paid in cash instead of through the credit card we booked through. We would have preferred if they just gave it to us free as it clearly must have been available.

The lift is tiny, and can fit two people with small cases, otherwise take the stairs.

The room was very standard, nothing to write home about, and the bathroom wasn’t great. There was also a broken champagne flute in our room, which when we took to the owners, appeared to accuse us of breaking.

The ‘swimming pool’ was about 6m x 4m and was on the top floor of the next building which looked derelict and possibly never used/cleaned for an unknown amount of time.

The breakfast was minimal, and consisted of 2 types of ham, and a bit cheese. It was something you would expect from a little country bread and beakfast in the United Kingdom as opposed to a 4* hotel in Vienna.

  • Liked — Location, train station is about 5 mins walk, and 30 mins walk gets you into the city
  • Disliked — Staff!
  • Tips/Secrets — Unless is it's cheap, or you're desperate, don't stay here.
  • Stayed August 2005, travelled with friends
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Check-in / front desk
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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16 helpful votes 16 helpful votes
“A great Pension in Vienna”
4 of 5 stars Reviewed 15 May 2006
2
people found this review helpful

My wife and I stayed at the Alla Lenz in mid April. Our room was probably the most thoughtfully laid out of any hotel room we have had in our extensive travels. It was comfortable, quiet, with good beds but, best of all, was designed for the traveller (unlike many rooms which are either crammed into old buildings or build to fit the designer's trendy ideas). Good breakfast buffet, friendly and helpful personnel and very convenient parking (lift directly to the public parking beside the hotel). Although not in walking distance to the Ring, the Alla Lenz is one block from public transportation both toward the Ring and toward the Gurtel. We would certainly stay there again when we (hopefully) return to Vienna. Excellent value for the money.

  • Stayed April 2006
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Additional Information about Alla Lenz Hotel

  • Hotel Alla Lenz
  • Alla Lenz Vienna
Address: Halbgasse 3-5, Vienna A-1070 , Austria
Price range (per night):* INR4,817 - 8,626

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