We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Back to Hotel Erzherzog Rainer

Hotel Erzherzog Rainer – reviews, photos

4.0 of 5
Wiedner Hauptstr 27 - 29, Vienna A-1040, Austria (Formerly Best Western)
Hotel amenities
Hotel Erzherzog Rainer
Ranked #59 of 352 hotels in Vienna
4.0 of 5 stars 131 Reviews
Show the lowest price for this hotel*
Show Prices
*from our partners
Write a Review

131 reviews from our community

What travellers say about this hotel
  • Very friendly(6)
  • Breakfast buffet(6)
  • Good location(3)
  • Opera house(3)
Traveller rating
    60
    53
    11
    2
    5
Only show reviews for Family (15) | Couples (56) | Business (21)
Date Rating
Zurich, Switzerland
Senior Reviewer
7 reviews 7 reviews
Reviews in 6 cities Reviews in 6 cities
24 helpful votes 24 helpful votes
“Stay here - when in vienna”
5 of 5 stars Reviewed 13 February 2012
3
people found this review helpful

We stayed here during 2011 Easter. We understand it is bit delayed. But its worth it writing about this hotel. It was one of our best holidays.
Location : Perfect about 5 min. away from the city center in a very quite place, but could walk to all attractions. Tram 1 stop just across the hotel takes to city center karlplatz and also to Hunterwaterhaus directly. from karlplatz you can take a train to schonbrunn. you are little bit away from city center but you feel as if you are in city center.
Service : Excellent and they made our stay memorable.
Restaurant: Wow fantastic and the service in the restaurant was amazing whether it is suggestion for food or wine..We are vegetarians and they were able to prepare food without meat even though not in menu.
Overall it is a very cute hotel, excellent location, amazing service and for sure we will stay here again.

  • Stayed April 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask ananLAX about Hotel Erzherzog Rainer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Linda Labschütz, Internet Guest Relation Manager at Hotel Erzherzog Rainer, responded to this review
27 February 2012
Dear ananLAX,

Already your first lines are a big compliment. Thank you.

We are delighted to read that we managed to offer you a memorable stay and would be happy to welcome you back soon at our Hotel Erzherzog Rainer. Maybe even coming Easter?

Awaiting your next reservation, we remain,

with kind regards

Linda Labschütz / Internet Guest Relation Manager
Schick Hotels - Over a century of Viennese charm
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Moscow, Russia
Contributor
11 reviews 11 reviews
Reviews in 8 cities Reviews in 8 cities
11 helpful votes 11 helpful votes
“Good hotel in the city center!”
4 of 5 stars Reviewed 10 February 2012

Very nice hotel in the old town. Small, but clean and rather comfortable room. Breakfast was really good, with a huge variety of fresh and tasteful products.
Best choice for this price!

  • Stayed December 2011, travelled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask pallinime about Hotel Erzherzog Rainer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Linda Labschütz, Internet Guest Relation Manager at Hotel Erzherzog Rainer, responded to this review
27 February 2012
Dear pallinime!

Thank you for sharing your impressions with us and the TripAdvisor community.

We are happy to read that you enjoyed your stay with us and hope to welcome you back in future.

Please do not hesitate to ask the reception about the different categories available, in order to book the right offer for your next visit.

In the meantime, we remain,

with kind regards

Linda Labschütz / Internet Guest Relation Manager
Schick Hotels – Over a century of Viennese charm
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dixon, Illinois
Senior Reviewer
10 reviews 10 reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
“Outstanding!”
5 of 5 stars Reviewed 20 January 2012
1
person found this review helpful

I stayed at this great Viennese hotel for 3 nights at the end of December, after reading the mostly positive comments from visitors here on TripAdvisor. I booked a single room online, and upon arrival at the airport I bought a 3-day transit pass. The hotel staff had previously e-mailed me directions using public transport, which directed me to the Taubstummengasse stop on the U1 subway line. The directions from here were a little confusing - I ended up going into a pharmacy and finding an English-speaking girl who explained where I was located. After that, it was easy. You want to take the stairs to Florgasse, then walk straight ahead a block or so to Mozartgasse and turn left. Straight ahead on the right, past a statue, is the hotel, which is well posted. It is only a few minute's walk from the subway.

My room was a typical size (small by U.S. standards) for a large city European hotel single - little wasted space, but very adequate room for clothes, a built-in desk, a handy mini-bar refrigerator, and a single bed which was very comfortable, by the way. The room was kept spotless in typical Austrian fashion, the hotel was beautifully decorated for Christmas and all of the staff with whom I had contact were genuinely friendly people with nice smiles.

The on-site restaurant appeared to be very nice, but I did not eat there. I did, however, drink a beer there on two separate evenings (they have a draft beer brewed especially for the restaurant - try it!) and most of the customers of the restaurant appeared to be people from the area. The food looked good and they certainly appeared to be enjoying themselves.

Breakfast was excellent, exactly as described by others - plentiful and filling, with great coffee.

To get to the city center: exit the hotel and turn right and walk the short distance to the main street. Turn right here. A tramline runs along the sidewalk, and your transit pass is good to ride on it. I only used it when it stopped at the time I was walking past - otherwise, I was able to walk into the city center before the next tram arrived. Realistically, you can walk to the Opera from the hotel in 10 minutes or less (unless, like me, you stop to explore along the way). I nearly always walked instead of taking the tram, just because I found it faster and warmer than standing around waiting for the next tram to arrive. Take time to walk over to the Naschmarkt which is a few blocks away - an amazing open air market with many food stalls, eating places, and vendors with great things to bring home as souvenirs.

I bought beer and snacks at a small supermarket just down the street from the hotel. I also found a very nice little cafe a few blocks from the hotel - exit the hotel and turn right and walk to the main street. Instead of turning right to go downtown, turn left. Walk a few blocks and find the Cafe Wortner. I actually liked it so much I ate there twice.

To sum up - great service, good beer, a good location that is easy to get to, and a very reasonable price. I am looking forward to visiting again - with my wife this time!

  • Stayed December 2011, travelled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask hduppi about Hotel Erzherzog Rainer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Linda Labschütz, Internet Guest Relation Manager at Hotel Erzherzog Rainer, responded to this review
3 February 2012
Dear hduppi!

Thank you for your very detailed review which not only allows us to learn about your experience at our Hotel but also gives good advices for other TripAdvisor readers!

We are happy that you enjoyed your stay with us and look forward to your next visit with your wife!

In the meanwhile, we remain,

Linda Labschütz / Internet Guest Relation Manager
Schick Hotels – Over a century of Viennese charm
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Senior Contributor
33 reviews 33 reviews
Reviews in 14 cities Reviews in 14 cities
15 helpful votes 15 helpful votes
“Top quality staff make this a winner”
5 of 5 stars Reviewed 8 January 2012

We booked this place a long way out for our trip to Europe. This hotel cameo it was one less highly recommended so we looked into it. Three nights including breakfast were very inexpensive. The hotel is great and the staff can arrange most experiences in Vienna. They organised the Vienna Card first us and pointed out good places to go and how to get there. On the last night they organized the taxi for the following morning to the airport so other was one less thing to sort. They even offered a bagged breakfast at no extra charge. Unfortunately it was not there when we left. A small quibble but not enough to dampen the experience.

Room Tip: There are excellent restaurants close by. Check them out.
See more room tips
  • Stayed January 2012, travelled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
See 2 more reviews by CraigandTania for Vienna
Ask CraigandTania about Hotel Erzherzog Rainer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Linda Labschütz, Internet Guest Relation Manager at Hotel Erzherzog Rainer, responded to this review
17 January 2012
Dear CraigandTania,

thank you very much for your consistently positive review.

With great pleasure we read that you enjoyed your holidays and your stay at our Hotel Erzherzog Rainer.

Pleased do accept our sincere excuses for the missing bagged breakfast at the time of departure. We regret that this has been forgotten and hope you can accept our apology.
Thank you for still recommending us!

We would be very pleased to welcome you back too and await your next reservation.

With best regards

Linda Labschütz / Internet Guest Relation Manager
Schick Hotels – Over a century of Viennese charm
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
NSW
Senior Contributor
22 reviews 22 reviews
Reviews in 11 cities Reviews in 11 cities
14 helpful votes 14 helpful votes
“Great Location for central Viennese sightseeing”
3 of 5 stars Reviewed 5 January 2012
1
person found this review helpful

I stayed in this hotel during my first ever visit to Vienna and was very happy with the experience. The hotel is located approximately five minutes walk to the city centre, Opera, shopping district and museums. The surrounding streets are not of interest to tourists but there are plenty of shops, supermarkets and restaurants. It is only a short walk to the U-bahn and a tram line runs directly past the hotel. It was a great advantage to be able to go sightseeing in the morning, return to the hotel for a rest after lunch and then pop back into town for dinner and more entertainment later on in the day.

I did not expect Vienna to be as humid as it was and I felt that the hotel was not completely equipped for this type of weather. There was a small fan supplied in the room but there was no air conditioning and as a result the room, which was smaller than average for a single was quite hot and stuffy at night. I assume that this is only a problem for a few weeks a year but it is worth considering if you are visiting in summer.

The staff were very obliging and my room was spotlessly cleaned every day by a very lovely maid. Wifi is available for free and there is a minibar in the room. Breakfast was the usual hotel buffet and there is also a restaurant open for lunch and dinner.

I enjoyed my stay here and would definitely consider returning on future visits.

  • Stayed June 2011, travelled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
See 2 more reviews by Nsw123 for Vienna
Ask Nsw123 about Hotel Erzherzog Rainer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Linda Labschütz, Internet Guest Relation Manager at Hotel Erzherzog Rainer, responded to this review
17 January 2012
Dear Nsw123,

We are pleased that you choose to visit Vienna on your Europe trip and thank you for booking our Hotel Erzherzog Rainer.

As you wrote from the hotel you can easy access to public transportation and so quickly achieve any goal in Vienna. Nice that you too could benefit from it.

The Hotel Erzherzog Rainer has no air-conditioning; we are sorry that this reduced the comfort and have noticed your critic.

We still hope you will keep your stay in good memory and will be happy to welcome you back.

With best regards

Linda Labschütz / internet Guest Relation Manager
Schick Hotels – Over a century of Viennese charm
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers who viewed Hotel Erzherzog Rainer also viewed

Hotel Austria
4.5 of 5 stars 407 Reviews
Vienna, Austria
Show Prices ABS:HotelCheckRates-d235666?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
Hotel am Konzerthaus
4.5 of 5 stars 764 Reviews
Vienna, Austria
Show Prices ABS:HotelCheckRates-d228058?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
Hotel Am Stephansplatz
4.5 of 5 stars 321 Reviews
Vienna, Austria
Show Prices ABS:HotelCheckRates-d228035?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
View all 352 hotels in Vienna, ranked by popularity »

Been to Hotel Erzherzog Rainer? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Hotel Erzherzog Rainer

  • Erzherzog Rainer Hotel
  • Best Western Vienna
  • Erzherzog Rainer Vienna
  • Vienna Best Western
Address: Wiedner Hauptstr 27 - 29, Vienna A-1040, Austria (Formerly Best Western)
Price range (per night):* INR5,657 - 11,426

Owners: What's your side of the story?

If you own or manage Hotel Erzherzog Rainer, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Hotel Erzherzog Rainer
Show the lowest price for this hotel (from our partners)
Show Prices