If you you want to visit Vienna and you look for a quiet place to rest this is the best places you can find. Although it is not situated in the centre of the city, the hotel is nearby the subway station and the neighbourhood is quite nice. However, i would not recommend its restaurant, where the prices are pretty hugh...

We stayed at the Gartenhotel for two nights. The room was OK. Clean and well equiped. The hotel is not very close to the Vienna centre but it is very close to the metro line and you're by train just 15 min away from St. Stefansplatz.
The only negative thing was the very rude personnel during breakfast which stole our plates before we were done and was generaly awful.

But all in all I would recommend this hotel.

We recently had a great stay at the Gartenhotel (1), Altmannsdorf whilst visiting the Christmas markets in Vienna.

The hotel is 20 minutes from the centre of Vienna by the very convenient U-Bahn (metro system) and sits in its own grounds, complete with small lake. As it was December the grounds and terraces were not in use, but my husband has stayed here many times over the years and tells me that they are a lovely spot to sit out in the warmer weather. The area is wonderfully peaceful. The hotel was also beautifully decorated for Christmas.

All the hotel staff we met could not have been more friendly and professional from the time we checked in, to the time we checked out.

Each day we started by enjoying the wonderful buffet breakfast, which had something for everyone including hot dishes, great selection of cold meats and cheeses, big bowls of fresh fruit and fresh fruit salad, as well as yoghurt and several choices of cereal. There was also a very wide selection of delicious breads and if you still had a little room, there was always a breakfast cake to finish with. The pots of coffee, tea and glasses of juice were extremely welcome. The staff on duty at breakfast worked very hard to ensure that you always had a pot of fresh coffee or tea and that your table was kept clear of plates. The buffet was continuously filled.

After a full day in the city, we would happily end the day in the hotel bar where the atmosphere was always lively and the barman is a real professional!

We had a very good sized room with a view over the small lake. Previous reviewers, for some reason have made much of the fact that the toilet is seperate to the bathroom (still within the room) but we felt with two people in the room this was actually a benefit!

The hotel has a sister hotel across the road (the number 2), but we have not stayed there.

If you do not mind being a little way out of the centre of town, but want a good hotel, then we can certainly recommend this one - great staff, great service, great welcome!

This Hotel looks great, there are actually two right next to each other, I stayed in the newer more modern one. Or so I thought.... First appearances the place looks fantastic,
funky modern furniture, nice flatscreen tvs at the entrance, however their hotel apartments, are hardly suitable for cooking in. The hot plate is about as big as an A4 piece of paper, and trust me you wouldnt want to cook on it..

They didnt even bother with a proper double bed, they just pushed two together! not great for couples!


These are just a few of the Main problems:

1. Toilet at the end of the world:

The toilet is inconveniently at the end of the room, with the bath at the other end with a sink. why? I dont know.. silly design if you ask me..really annoyed me.

2. No Air Conditioning:

In the Summer, vienna is worse than London, not only does it get Hot here, its awfully humid... no problem you say, turn on the AC at the Altmannsdorf? or aclimatisation as they call it here... only problem is... there isnt a system, and I couldnt even find any ventillation shafts in my room... I did have two radiating heaters that were ON when I arrived though! I woke up at least twice each night from the heat, and many more times on the first night..

3. Poor Customer Service:

When I complained to the reception the following morning, they told me there was a cooling system that was central, and asked for my room no. so they could turn it on... how nice! made no difference, as I dont believe there ever was a central cooling system here.They also suggested I turn down the radiators, nice advice sherlock! I decided to open the windows and terrace door, which hardly helped and had to put up with a host of bugs that came in.

The reception staff were also unable to give me details on call charges for the phone.
They knew very little about the place they were working in..

4. Lack of Cleaning:

The cleaning lady came once to change my towels during the first 4 days of my visit, I had to call reception to ask for them to come again. They suggested i hadnt left the towels on the floor, I had..... they had been there for two days!

5: No Room Service, and Broadband that costs an arm and a leg:

No room service, and the restaurant closes at 8:30, the same room also doubles as a breakfast room and the main lobby of the hotel! hardly somewhere to relax, and I didnt see anyone ever eating there apart from at breakfast.

6. Broadband is expensive:

Actually its more like DSL from 6 years ago, speeds of 128 256 or 512 kbps, and you actually have to pay more for the higher speed 512kbps speed, and the hourly rate is like 4 euros, they will certainly have paid for their monthly subscription through the use of just one guest.

Ive been to the Crowne Plaza in Kuwait of all places and even they had High Speed 1MB internet which was FREE! this was really poor...

thats about all I can think of.... so if youre thinking about the Altmansdorf, think again, avoid it like the plague!