We picked this hotel based on the combination price-location-and reviews I read.
We were both a bit disapointed with this hotel.
I would describe it as "what you need (a clean room, a bed, breakfast) but nothing more".
We arrived in the morning around 9.30am but immediately got our room (to our surprise). Staff at the reception was friendly.
Our room was clean but very small. I don't really mind the small size, but it was not easy/comfortable to watch television as the small TV was placed besides the double bed.
The room was very warm but we could not find out how to adjust this.
In the (small) badroom, there were good quality towels on this type of warming rack, which was really nice.
Breakfast was OK; not great but everything we needed; The issue with breakfast is the small size of the breakfast room: not easy to find a seat, and the buffet is not refilled fast enough, so for example: no more eggs, no more breads,... Staff at breakfast was stressed: I could hear them answering quite agressively when another guest asked to refill the coffee.
The good thing about the hotel is the location: very close to the metro (rathaus station) and you can also walk to the inner city. it is only 5 minutes walk to the Rathaus square, where there was a gorgeous christmas market. However, we noted the public transportation in Vienna is really wonderfull. We never had to wait more than 5 minutes for the subway. so in the end the location of the hotel is maybe not that important.
My main criticism of the hotel is the isolation. You can hear everything your neighbours do, like for example turning on the light. You always have some sort of noise in a hotel, but at hotel Alpha it was really bad.
in general: an OK type of hotel. No special charm or anything but more a "budget hotel" feeling. We would not really recommend it, however if you do not find anything else for an affordable price and are just looking for a clean room, it's OK.
About Vienna: we most of all liked the Schonnbrunn zoo and the Karlskirche.
We had purchased a vienna card at the reception desk of hotel alpha, which is very usefull for the included transportation. However, don't buy it for the discounts as they are very limited and you are probably cheaper with the combi tickets. So maybe consider to just buy a public transportation pass.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC