l've never contributed to this website before, but I thought I ought to warn people that in no way does this Hotel represent four star standard - two would be more like it. It's in a horrid part of town, a good 20 mins from the centre, and seems to have been built as an appendage to an extremely bleak dilapidated shopping mall. Many bedrooms face on to a noisy main road were horribly hot and breakfast expensive. Staff nice enough and it's not dirty, but the facilities are poor and the place is totally charmless. I found it dreadfully depressing. to the point that it threatened to spoil an otherwise lovely weekend in Vienna.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
28 December 2011
Thank you very much for your review. I am very sorry that you did not like our hotel but normally our guests enjoy the near location to the shopping center and entertainment center `Lugner City´ and also the fact that it only takes 15 minutes downtown. Every year we renovate some of our rooms, also in February 2012 we will offer 14 totally new rooms. We are very concerned to improve our quality all the time and hope that you will give us a second chance to convince you about our good service and 4-star-standard.
The team of the Atlantis Hotel Vienna wishes you a Happy New Year !
Best regards,
Sylvia Unger
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC