Unfortunately, during our stay the restaurant was under renovations, which created quite a bit of noise when trying to enjoy a drink or conversation at the bar. The breakfasts were relocated to a function room which we always went to early enough to avoid the constructs noise.
The room was average for the price you pay. Clean, smallish, comfortable, all at a price.
The saving grace of the hotel is its location, just across the road from the train station (s-bahn) and underground metro (u-bahn). I must say though, the hotel can be tricky to find if you're a tourist unfamiliar with the area. Before you visit, make sure you find which street the entrance is on. The in room Internet is quite slow, and can only connect via Ethernet to a laptop. We tried to hook up a wireless router to use iPhones, but no dice.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
16 February 2012
Dear Ryan,
thank you very much for taking the time to describe your impressions regarding your stay at our hotel.
First of all, we would like to apologize for the inconveniences described.
Upon receipt of your comments, we have can tell you, that the renovation of our restaurant will finish at the end of February. We also offer wireless internet in part of the hotel rooms and all public areas free of charge.
Your comments are highly valuable to us to constantly improve the quality of our service.
Please be assured, that an excellent treatment of our guests is first priority to us.
We are looking forward to welcoming you again in the Mercure Wien Westbahnhof
Sincerely,
Christoff Seibert
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
