We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Back to NH Atterseehaus

NH Atterseehaus – reviews, photos

4.0 of 5
Mariahilfer Strasse 78, Vienna 1070, Austria
Hotel amenities
NH Atterseehaus
Ranked #101 of 353 hotels in Vienna
4.0 of 5 stars 131 Reviews
Show the lowest price for this hotel*
Show Prices
*from our partners
Write a Review

131 reviews from our community

What travellers say about this hotel
  • Hotel room(3)
  • Friendly and helpful(3)
  • Metro station(3)
Traveller rating
    48
    62
    12
    7
    2
Only show reviews for Family (20) | Couples (60) | Business (22)
Date Rating
1 review
1 helpful vote 1 helpful vote
“100% European level 4-star hotel for reasonable price.”
5 of 5 stars Reviewed 21 January 2012
1
person found this review helpful

Me and my girlfriend were staying here from the 7th of January till the 12th of January. We arrived to the hotel late in the evening, the check in was very fast. An assistant kindly gave us maps and tourist advertisments in Vienna, so we were very satisfied with it. Our room was large and spacious - it was real appartment with bar, hall and bedroom, we liked it very much. The room was very cosy. Next day in the morning we had breakfast in the hotel - we are fully satisfied.
After check out we asked at the reception if we could leave our luggage before evening when we would pick it up and go to the airport. It was not a problem too.
So, to sum up, we are fully satisfied with NH Atterseehaus Suites and I would recommend it to all my friend who plan to visit Vienna.

  • Stayed January 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask NightElf1986 about NH Atterseehaus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Podgorica, Montenegro
Contributor
11 reviews 11 reviews
Reviews in 9 cities Reviews in 9 cities
7 helpful votes 7 helpful votes
“Spacious apartments in the hart of shooping world”
4 of 5 stars Reviewed 16 January 2012
1
person found this review helpful

I have stayed in a room that resembles more of a spacious apartment than a classical hotel room. I guess that approximate size of the one that I've stayed in is around 55m2. Both rooms (bedroom and living room) were equipped with TV, minimalist design, bathroom had everything you could ask for.
Breakfast was plentiful, with variety of different vegetables, salads, fruits, croissants etc. For all shopping maniacs, position couldn’t be better given that it situated in the heart of Mariahilfer Strasse, main shopping street in Vienna. For instance, right next to the hotel entrance in the H&M store.

  • Stayed April 2011, travelled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask srdjan s about NH Atterseehaus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
“dissapointed by the deposit policy”
2 of 5 stars Reviewed 6 January 2012
2
people found this review helpful

I recently stayed for my 3rd. time in NH Atterseehaus Wien, with my wife and daughter.
I have to mention that I try to stay at this specific hotel everytime possible when visiting Wien, due to position, room space and reach breakfast. I know the hotel is not perfect (cleanliness, internet charge, a little bit worn out etc) but it was convinient to me.
I need to mention that our last stay (January 2012) was paid in advance over 2 months ago.
For all the above I was very surprised by being informed at the check-in that I will have to make a deposit of 50 Euros, by credit card, as only a "reservation", wich will not debit my card. The reception clerk failed to make me full aware of the reason(s) why.
But my bank instantly announced me that the amount was debited. The reception clerk seems to know about the bank procedure and assured me that the hotel will send a fax to my bank after check-out, to cancel the payment.
Still, after 2 working days from my departure from the hotel, no cancellation was made by my bank.
I am very dissaponted by this hotel policy (as principle, not as amount) and my stay at the hotel was profound marked by this unpleasent event. Not to mention that the situation could be wisely managed by the hotel on present crisis time, by making me hapily spend the money in the hotel instead.
I am expecting some explanations to my complaint I wrote on the hotel's official web site.
I will not stay at this hotel and I will not recommend it anymore.

  • Stayed January 2012, travelled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
Ask Cents89 about NH Atterseehaus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NH-Atterseehaus, Manager at NH Atterseehaus, responded to this review
20 February 2012
Dear guest,

thank you for posting your comments regarding your stay at the NH Atterseehaus on Tripadvisor.com.
We set a high value on your comments and suggestions since they help us to improve our service and performance in all departments.

We really do apologize for the inconvenience you had encountered concerning the blocked amount on your credit card.

It is a standard in our hotels to ask for a guarantee deposit during check in to guarantee for any extras like minibar, telephone and breakfast.
After Check Out we do send a fax to our credit card provider to cancel the reservations which have been made on our customer’s credit cards.
Our provider will forward this information to the responsible bank to cancel it. Although we cancel it on the same day of departure it might take a few days till the reservation is cancelled completely.
This depends on the customer’s credit card issuing bank where we do not have influence anymore.

Again, we are truly sorry for the inconvenience you had and we would be glad to welcome you once again in our hotel to convince you of our host’s qualities.
Thank you once again for your feedback. If you have any further questions please do not hesitate to contact us at any time.
We are looking forward to welcoming you back to the NH Atterseehaus Suites or to one of our 400 NH Hoteles worldwide again.

Kind regards

Alexandra Rassl
Deputy Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bucharest, Romania
1 review
“Superb”
5 of 5 stars Reviewed 29 December 2011

Beautiful location, excelent services.
Rich breakfast and excelent service.

  • Stayed December 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask DanManea about NH Atterseehaus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mumbai
Senior Reviewer
10 reviews 10 reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
“Main shopping street Hotel”
4 of 5 stars Reviewed 14 November 2011

We picked this NH Hotel on recommendation of a friend. Initially thought of the airport NH but decided it would be no use if we wanted to roam around the city. We booked the CAT-cab on arrival at Vienna early morning. There was a huge van waiting for us at the city CAT terminal, as we were 5 of us a car would not have done.
Reached the hotel at 6 AM and our rooms were not ready. They gave us the gym room to use, and then after freshening up we walked right into Mariahilfer strasse the main shopping street of Vienna, a very chic and happening place right in the centre of things. An underground station is also conveneintly located right next to the Hotel.
Breakfast was good, average buffet spread. The rooms were suites, enormous double rooms. Three kids in a double room, the two of us in another! The rooms had a kitchen counter with microwave and sink.
Free 24 hours coffee tea milk at the lobby, not in your room.

Room Tip: Book in advance!
See more room tips
  • Stayed April 2011, travelled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
Ask DrMathew about NH Atterseehaus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers who viewed NH Atterseehaus also viewed

NH Wien Hotel
4 of 5 stars 218 Reviews
Vienna, Austria
Show Prices ABS:HotelCheckRates-d231972?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
Hotel Am Stephansplatz
4.5 of 5 stars 319 Reviews
Vienna, Austria
Show Prices ABS:HotelCheckRates-d228035?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
NH Belvedere
4 of 5 stars 285 Reviews
Vienna, Austria
Show Prices ABS:HotelCheckRates-d231970?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
View all 353 hotels in Vienna, ranked by popularity »

Been to NH Atterseehaus? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about NH Atterseehaus

  • Nh Atterseehaus Vienna
  • Nh Hotels Vienna
Address: Mariahilfer Strasse 78, Vienna 1070, Austria
Price range (per night):* INR6,058 - 10,282

Owners: What's your side of the story?

If you own or manage NH Atterseehaus, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
NH Atterseehaus
Show the lowest price for this hotel (from our partners)
Show Prices