The front desk was very helpful with any inquiries that we had, they were able to make dinner reservations and recommendations during our stay. The location is great and is within walking distance to many attractions.
Our suite was clean and the only complaint was that it did get a little too warm over night. The air conditioning did not seem to work and with the windows open the street noise was a little too much in the early morning.

good location, just a 2 minutes walk from a subway station and 5 minutes walk from st. Stephan square. clean mini suites with large bathroom and a small sitting area. tow tv sets and a safe in the room.
not all of the staff speaks English but they are all happy to help and very nice

Hotel is in good location. nice breakfast and staff was nice . BUT - the hotel has a problem with aircondition especialy at night time . allthough we complained and were moved to the high floor it was the same problem . so we couldnt really sleep at night . we try to open a window but there is a very noisy bars around the hotel and young students are screeming all night so we couldnt do this also . so we stayed 5 nights and didnt sleep well in any of those nights. the suits are nice althogh they need to renew many of the items as interior seems to be very old and out of date. internet prices are very high.

The hotel is in a really good location, it is located in the main district of Vienna. From there you can reach every place by walk. Public transport close to the hotel. Nice and big room, and clean! The only problem we had was that one night we had cold water but later they refund us one night because they had to fix the water boiler.