We stayed at this hotel the first night of the year and our experience was horrible. It is suppose to be a 4 star hotel but it was definitely far from that. The entrance is nice, and we were allowed to check in earlier (at about 12:00 noon) but the receptionists were very unfriendly and when we asked for a cart for our luggage to carry them to the room we were presented with the smallest little thing ever. The elevator does not have a door on the inside and the first time you use it and accidentally get too close to the entrance you could get stuck against the wall.
We parked on the street and because January 1st is a public holiday we didn't have to pay anything for parking, which was nice.
We booked a deluxe room and when we arrived the maid was just leaving. We quickly dropped the luggage and then went exploring the city. When we came back we noticed that the room smelled like urine!!!! Unbelievable!!! When confronted the only thing we were offered for that was an "espresso". We stayed only one night and we will never be back!
- Bellevue Hotel Vienna
