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BEST WESTERN Premier Hotel Romischer Kaiser – reviews, photos

4.0 of 5
Annagasse 16, Vienna A-1010, Austria
Hotel amenities
BEST WESTERN Premier Hotel Romischer Kaiser
BEST WESTERN Premier Hotel Romischer Kaiser
BEST WESTERN Premier Hotel Romischer Kaiser
BEST WESTERN Premier Hotel Romischer Kaiser
BEST WESTERN Premier Hotel Romischer Kaiser
BEST WESTERN Premier Hotel Romischer Kaiser
Ranked #25 of 353 hotels in Vienna
4.5 of 5 stars 107 Reviews
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107 reviews from our community

    Trip type
Traveller rating
    68
    33
    3
    3
    0
Date Rating
Los Angeles, California
Contributor
12 reviews 12 reviews
Reviews in 9 cities Reviews in 9 cities
17 helpful votes 17 helpful votes
“Great Value”
4 of 5 stars Reviewed 11 February 2012
1
person found this review helpful

Could hardly ask for a better location. Situated in the heart of the Inner ring in the pedestrian-only section of town, the cobblestone streets and strolling couples will likely become one of those fond memories that fades slowly. You walk outside your hotel and you're in the middle of the best part of Vienna.

The hotel photos and reviews here are accurate. The hotel exterior and lobby are charming, well-maintained and have the type of character that leave an impact. You really feel like you are in the type of quaint, little European hotel that can make trips overseas so appealing.
The service as most reviewers note here, is also the type of attentive, gracious hospitality that is becoming increasingly rare these days.

My room was good-sized, which in Europe, can be an inconsistent commodity at times. It was very clean and quaint, in the classic Baroque style with white wood paneling, a crystal chandelier and a restrained elegance. It's true the bathroom was not very large as some have noted, but I never considered it an issue for me, as it was spotless and modern.

The complimentary breakfast, while note extensive, was very well-done. My cappuccino and omelet were perfectly prepared and their little dining room overlooking the postcard street made for a great morning start. I really enjoyed this little jewel, it was a pleasant surprise. I've stayed in nicer hotels, but perhaps none as charming or better situated as this one.

  • Stayed March 2011, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dubai, United Arab Emirates
Senior Reviewer
7 reviews 7 reviews
Reviews in 7 cities Reviews in 7 cities
9 helpful votes 9 helpful votes
“Good location”
4 of 5 stars Reviewed 2 January 2012
1
person found this review helpful

For a first time tourist to Vienna the location is extremely good - on a quiet side street but close to most attractions.
The room itself was very good and charming like most things Viennese, but despite being large we felt that the room was not the most well designed from a utility perspective. Other than that it was very clean, very comfortable, everything was spic and shiny, and had good air conditioning.
The breakfast was a typical European affair, and the lovely waitresses in the mornings were very helpful.
The not so good:
1) The lift is very small and with luggage just one person could get in. But I guess this is a minor issue.
2) We had requested a baby cot, and at check in the gentleman at the reception confirmed that it was there in the room. When we went to the room, it wasn't there, but was brought in in about 30 mins once we complained
3) The same gentleman was a bit unhelpful - I waited at the reception for him for about 5 minutes for him to finish what was quite clearly a personal call. However, he did not make any attempt to finish the call and attend to my query. Also, the hotel had no European plug adapters (I had a British style 3 pin plug). Other than this gentleman, the rest of the staff were pretty okay.

  • Stayed August 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Geneva, Switzerland
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
“Excellent location, great value and first class service.”
4 of 5 stars Reviewed 12 December 2011
2
people found this review helpful

Really good value hotel in the heart of Vienna. First class staff, clean rooms and comforable beds. This is a hotel that understands hospitality.
Avoid the nearest restaurant to the hotel, though. The Weinbotschaft is expensive and they treat customers very badly. Walk a little further up the street to the Fuerlich, recommended by the hotel. Reasonable prices, lovely food and typical Austrian hospitality.

Room Tip: Rooms can be a little on the warm side, so ask at reception for help with this.
See more room tips
  • Stayed December 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Contributor
14 reviews 14 reviews
Reviews in 12 cities Reviews in 12 cities
4 helpful votes 4 helpful votes
“Great Service”
4 of 5 stars Reviewed 2 December 2011 via mobile

Hotel is well situated for a business or leisure trip. The service was outstanding and for that reason I can recommend the hotel. My room was ok but a bit dark and very hot. Only way to cool it down was by opening the window.

The hotel doesn't serve food apart from breakfast I think but given the location this is hardly a problem. Cost was maybe on the high side but acceptable.

  • Stayed November 2011
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Senior Reviewer
7 reviews 7 reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
“Small but beautifully formed!”
5 of 5 stars Reviewed 31 October 2011

Excellent small hotel, big on character, big on quality. Ideal as a bed & breakfast type base for exploring the sights of Vienna. Great location within The Ring. Several top attractions, main shopping street, & U Bahn stations within 10 minutes walk. Good sized rooms with air conditioning & double glazing. All very clean & well maintained. Staff were courteous, efficient, & friendly. Very good breakfast. Would definitely recommend this hotel

  • Stayed October 2011, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Additional Information about BEST WESTERN Premier Hotel Romischer Kaiser

  • Best Western Vienna
  • Vienna Best Western
Address: Annagasse 16, Vienna A-1010, Austria
Price range (per night):* INR10,449 - 18,175

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BEST WESTERN Premier Hotel Romischer Kaiser
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