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Pentahotel Vienna – reviews, photos

4.0 of 5
Margaretenstrasse 92, Vienna 1050, Austria
Hotel amenities
Pentahotel Vienna
Ranked #46 of 353 hotels in Vienna
4.5 of 5 stars 252 Reviews
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252 reviews from our community

    Trip type
Traveller rating
    99
    112
    25
    9
    7
Date Rating
Kyiv
Senior Contributor
30 reviews 30 reviews
Reviews in 13 cities Reviews in 13 cities
35 helpful votes 35 helpful votes
“rather comfortable Hotel”
4 of 5 stars Reviewed 18 January 2011

We stayed at Falkensteiner in December 2009 for 2 nights. The hotel appeared rather nice, Personnel - helpful.
Rooms were clean and tidy. Glass (matted) walls of the bathroom make the room appear rather stylish.

Breakfast was not fantastic, but still fairly good. The breakfast area was rather small.
Location was not fantastic, but also ok. It was within walking distance from the Metro station

Stayed February 2010, travelled on business
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London
Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
“Good quality hotel in quiet location.”
3 of 5 stars Reviewed 6 November 2010

Quiet comfortable hotel in quiet residential area, but only 20 minutes walk from cental Vienna. Clean and comfortable room, and helpful staff. Hotel is located close to supermarkets, other shops, and retaurants; and only 10 minutes away from the not to be missed Nashmarket. Ubahn only 5 minutes away. Ony minor niggle no kettle in room - there was a coffee maker but you have to pay 99 cents for a coffee. Other than that recommend.

  • Stayed October 2010, travelled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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2 reviews
Reviews in 2 cities Reviews in 2 cities
“Falkensteiner”
4 of 5 stars Reviewed 22 October 2010

Very nice located, it has parking, though it's quite disturbing to put and get out your car, you always need do call someone from the frontdesk to realease your car from the suspended parking.
Design is great, rooms maybe small, but very funcional, and the restaurant is regular, but very expensive.

Stayed January 2010, travelled with friends
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Copenhagen, Denmark
1 review
“Fourth floor is far from four star”
1 of 5 stars Reviewed 29 August 2010

Booked this hotel on Hotwire for one night for 86$. I requested a room with 2 beds for my child and myself, and received a room on the 4th floor. Was told by receptionist at check in that breakfast was included in the rate - which came as a surprise since that is usually not the case when booking on Hotwire. The room had 2 narrow single beds, old furniture, worn carpets, brown colors, a very small TV, no coffee/tea making facilities and the soap in the bathroom was in containers fixed to the wall. Not 4 star at all. The room was quite worn, but clean.When we came down next morning to have the "complimentary" breakfast, I again inquired if it was included in rate. It was not. Happy that we only had to stay one night - will never book this hotel again. Hotwire should not sell it as 4-star. I voiced my dissatisfaction with my stay in the reception but they seemed quite indifferent to my complaints.

  • Stayed July 2010, travelled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Belgium
Contributor
13 reviews 13 reviews
Reviews in 10 cities Reviews in 10 cities
9 helpful votes 9 helpful votes
“Bit disappointing”
3 of 5 stars Reviewed 15 August 2010

Honestly I'm not a big fan of hotel chains, so if it wasn't for a business trip, I probably wouldn't have picked this hotel in the first place. However, my first impression of the hotel was quite ok: friendly staff, a modern lobby, ok location (not far from the metrostation). Unfortunately, things got quite disappointing when I got into the room itself: it was small and old (not really a problem), but also not clean (problem). In the bathroom I found at least 4 black hairs, there were stains in and around the sink, there were no toiletries (which you would expect in a 4 star hotel), and basically it looked like they forgot to change the bedding of 1 of the beds. There were black hairs everywhere. Yuk. If I hadn't been extremely tired (I arrived at the hotel past midnight), I would have gone back to the reception to ask for another room, but since the other bed did seem clean I decided to let it be. The next morning I met some of my colleagues in the lobby: one of them had been in the same situation as me and had asked for another room (which they gave her), while another one was really enthusiastic about the spacious, modern room she had stayed in. Turns out that the entire hotel had been renovated, except for one floor. I didn't see the new rooms myself, but I guess this hotel is fine when you're staying in the renovated part. If not, it's basically a disappointment and def not worth the money.

  • Stayed October 2009, travelled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Additional Information about Pentahotel Vienna

Margaretenstrasse 92, Vienna 1050, Austria
Price range (per night):* INR6,281 - 14,451

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