Location - great! Near Zieglergasse station (U3 orange line). Or you can walk from Westbahnhof (U6 purple line). Plenty of shops and restaurants just 8 minutes walk from this quiet street.
Cleanliness - room was clean. But bathroom had a strange smell, and shower stall water was slow to drain. Made it feel disgusting to shower.
Chambermaid did a good job at cleaning, but Hotel need to maintain.
Breakfast - good spread for vegetarians and of course a heaven for vegetarian.
Staff - relatively friendly but not very knowledgeable.
Rooms - all non smoking. AWESOME! But safe didn't seem to work.
My main complaint - on website it says WiFi is available in all rooms. However I could NOT get connection on iphone and ipad. It was frustrating. Found out the ONLY spot where we could get connection in the lobby, and specifically the ONE corner. Otherwise, there is NO connection. I made this comment to staff the following morning, but nothing changed the 4 nights i was there. Everytime i needed to write emails (for work), i did not have the privacy to do that in my room, and NOT even in the dining area for breakfast.
It was frustrating and disappointed, at an otherwise decent hotel - which is a 3 star and not 4 star.
- Austria Trend Vienna
