I would not advise anyone to go to this hotel! During my stay two pieces of clothing were taken away from my room. Not only this felt very bad, but the way the staff reacted or actually did not react was shameful. They even said that I should have locked my clothes in the locker! The manager was not reachable by phone they said and they did not want to contact the cleaning lady untill the next day (when I had to leave). I have never experienced such a thing ever before!

Three nights here prompted by the good reviews on Tripadvisor. I'd paid for a standard room but the one I got was very spacious - when I checked out I asked, and it turned out I'd been upgraded - so YMMV, but I had a very pleasant stay. The room had a bedroom and small powder room upstairs, with skylight type angled windows, and a living area with the main bathroom downstairs, including plenty of space for my laptop and similar. The location was convenient, a little out of the city centre but easily walkable along a shopping strip, which has a supermarket with a large wine section :-) - Vienna has excellent public transport and is a very walkable city in any case, and you'll need the walking to avoid the Wiener Schnitzel going straight to your waistline. I didn't have breakfast here because there were plenty of cheaper options in the form of bakeries and cafes nearby. The staff are helpful with directions and things to do. If I come back to Vienna I'd stay here again, though it almost seemed a waste having such a big room to myself - I'll have to bring someone next time!

This place was very good value for money. The rooms were comfortable (we had a suite for 3 people), breakfast was as good as we'd had across Europe.
Staff were ok - probably didn't go out of their way to help suggest places to visit as we'd experienced from other hotels across Europe, but certainly were good when asked specific questions.

Location is near two subway stations and is a fair stroll from the main areas of the city, for those that don't mind a walk to explore.

An unpleasant stay of only a few hours! We were booked into a standard double and upon checkin we were offered an upgrade to a 'junior suite' for €30 per night which we took. I will put it this way - I can't imagine what the standard room is like if they consider the room we had a 'junior suite'. It was not big by any means, only heat worked on the air conditioning (no cooling), no opening windows, only doors onto a communal balcony which we did not feel safe leaving open to have ventilation, tiny shower and to top it off, a leaking pipe in the bathroom!

The ony staff member here that helped us was Florian. The others basically rolled their eyes at us every time they saw us.

I was fed up after just a few hours and requested to be moved to the Imlauer hotel adjacent (both hotels are part of Imlauer group and share lobby, restaurant etc.) which was much nicer and comfortable ith opening windows!