We (husband, 1 year old son and I) stayed here for 5 nights in Nov/Dec 2011. We travel alot and this hotel is a good all rounder, great location, nice rooms and helpful staff. Ok, the rooms are not the most modern of rooms they have a more traditional feel, quite like the city itself and compared to a 5 star in Dubai for example it doesn't compare but we were happy with it and the minibar was free too so quite a nice surprise. We did not eat at the restaurant as the menu didn't tempt us but it did look nice and was often busy. There were plenty of places to eat not too far away (within 10minutes walk or a short tram ride away). The tram station is just across from the hotel and so is the metro which was great. Everything you could want to see in Vienna is within easy reach from this hotel, even with a toddler who doesn't like to sit in his pram for very long! The breakfast was included when we booked, it was nice with enough variety and the staff there were lovely (especially Mimi who was very helpful & gave our little boy colouring books and crayons and was just his best friend each morning!). We would stay here again as its a great base to explore.
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