Dear Sir ,
We had parked our car at the casino parking lot. According to your staff we can punch our ticket at the casino as we did it. Surprisingly, early in the morning we had to pay an extra charge on our parking. Later did I noticed that your hotel also have parking lot that was not mentioned by your staff even though we are staying at your hotel. At least your staff can mentioned that the hotel provides parking lot for their guest even if we have to pay for the extra charge.
Boon Chew
- Accor Bregenz City
