The coziest hotel I've EVER been! Great staff, great food, great swimming pools, great bedrooms, great everything! Facebook does not allow me to put dates before 2007...I stayed there in 1996-1997. I know people who went there after me and loved it as well. I spent Christmas there and it was an unforgettable experience...I went with my whole family and it was nice (we were kids by the time and we loved it) but I think Erika has a very romantic aura so I recommend it for couples!

First stayed at this hotel in August 2008, and stayed here again recently on a driving trip from Italy to the UK. It was so nice to meet some of the same folks that we met last year! There's a real warmth to the way you are dealt with by the family who run the hotel.

The food is fantastic, the rooms very nice - we stayed in room 12 - some people have commented about the lack of air-con, true, I think that it would be good for the few weeks where the night temperature goes above 23 - 24, but these nights are quite few and far between!

We'll be staying here again.

We went into the Erika unintentionally, as out first choice hotel, the Tiefenbrunner, was overbooked (or so they said.) The overall experience with the Erika was good, although there were some drawbacks, probably the mian one being lack of air conditioning - a problem in the warmer months as it could be very stuffy at night. Also, the rooms have very thin curtains which let the light shine through at 5am! We didn't find noise an issue, as the road traffic dies down considerably in the late evening, but Kitzbuhel has more than its fair share of chuch bells, which peal with relish from early morning to late at night. Sometimes they produce a veritable medley of tunes lasting several minutes!

Breakfast was the usual continental fare: cereals, fruit, yoghurt and various cold meats, cheese, sausages, scrambled eggs and bacon that isn't really bacon in the British definition. Tea and coffee were served rapidly and efficiently.
Dinner was served from 7pm and consisted of up to five courses: a salad buffet, a starter, soup, main course and dessert. The buffet mainly consisted of potato salad, beans, sauerkraut and lettuce, with tuna occasionally - OK but rather repetitive. The starter was often quite imaginative, well crafted and usually very delicious, as was the main course, of which was a choice of three: meat. fish and vegetarian. The soup was also of a high standard. Desserts were just as good, and you could also have ice cream or cheese if you wanted a change. Overall the food was of an excellent standard.
Unfortunately the TV only had two English language channels: BBC World and CNN. This was really not acceptable, as a hotel of this standard and price range should have offered more.
Given the relatively high price of staying at the Erika, what was offered was rather less than I would have expected, especially with regard to the lack of air conditioning and poor choice of English language TV channels, but then again this is very much a family hotel catering to the well-to-do older clientele (most guests were in the 55+ age range). However, the staff were all very friendly and showed genuine concern for the guests, and the owners clearly made a great effort to ensure that service was of a high standard, which it certainly was.

Nice dinners and breakfast........there was a great welcome when you came back cold from being in the snow.........you were offered free tea and leftovers from breakfast. It was like staying in our Nana's house you were offered alot and recieved alot of attention especially after we spilt red nail varnish all over the bathroom!!! The pool was great and there was even a slide! And there was an adults pool too. There was also a spa and it was good. The only thing was there were bold boys in the hotel. They were standing on the slide and wouldn't let the other kids go down it after being told several time to move! Then later that night we recieved a call and according to the people on the phone it was reception but it was those boys prank calling us. We could hear them on the phone outside our doorway!!!!!!!! It was diappointing that you had to be drove into the mountains and that you couldn't ski in and out of your hotel. Overall the hotel and holiday was excellent!