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Ibis Innsbruck Hauptbahnhof – reviews, photos

3.0 of 5
Sterzinger Strasse 1, Innsbruck 6020, Austria
Hotel amenities
Ibis Innsbruck Hauptbahnhof
Ranked #6 of 74 hotels in Innsbruck
4.0 of 5 stars 357 Reviews
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357 reviews from our community

What travellers say about this hotel
  • Train station(5)
  • Free internet(5)
  • Good value(4)
Traveller rating
    113
    187
    48
    5
    4
Only show reviews for Family (43) | Couples (138) | Business (38)
Date Rating
Doha
Senior Reviewer
9 reviews 9 reviews
Reviews in 4 cities Reviews in 4 cities
9 helpful votes 9 helpful votes
“Get this, stay Ibis!”
5 of 5 stars Reviewed 3 February 2012
1
person found this review helpful

Ibis at Innsbruck is unbeatable for its location. Step out of the main railway station and look left 10’o clock, you won’t miss it; if you don’t you just might! As a couple with our 10 year old daughter, we had booked a standard double room for 3 nights here in Sept’ 11. At 87€ per night excluding breakfast, this was a steal. The railway station offered us a variety of food options in addition to the bus connections to the many attractions. A large supermarket is located in the basement of the station and you can buy all what you want. There are several restaurants nearby as well, within walking distance. Cabs can be hired from the doorsteps of Ibis. The 1 or 2 or 3 day combo Innsbruck visitor ticket can be purchased at the first basement level in the station. You can take the hop-on hop-off bus at the station. An elevator took us up to the Ibis reception. The service is standard and the staff, courteous and helpful. There is one free internet station near the reception. The room itself was surprisingly large when compared with the other Ibis’s that we had previously stayed. Very clean, tidy and new. There's a TV, cupboards, telephone in the room. A small table with seats made us comfortable. The hotel has a central air-conditioning system which is quite welcome during the warm weather. There was absolutely no disturbance even though we were close to the station and our room was facing it. The beds were large and comfortable. The bathroom was small but excellent with hot water all the time. It would have been nice to have a mini-bar in the room. I wouldn’t bother to look elsewhere, if I returned to Innsbruck.

  • Stayed September 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask sunkool about Ibis Innsbruck Hauptbahnhof
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ibis Innsbruck, Public Relations Manager at Ibis Innsbruck Hauptbahnhof, responded to this review
24 March 2012
Dear ibis guest,
Thank you so much for your great recommendation of our hotel ibis Innsbruck!
Of course we will share your good feedback with everbody of our team, because this is the best motivation for all of us!
Hope to see you again soon!
Kind regards
Your
ibis Innsbruck Team
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Posted by an Accorhotels.com traveller
Thame, United Kingdom
1 review
“Very pleasant one night stay”
4 of 5 stars Reviewed 1 February 2012

  • Stayed January 2012, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
ibis Innsbruck, Guest Relations Manager at Ibis Innsbruck Hauptbahnhof, responded to this review
17 March 2012
Dear visitor,
First of all we want to thank you for your good review you postet here on tripadvisor!
We will share the good feedback about the staff with our team to motivate them to keep on doing good service!
We are happy about the fact that you liked our room and could enjoy our breakfast!
We hope to welcome you another time!
Best regards from Innsbruck
Your
ibis-Innsbruck-Team
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New Delhi, India
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
“Great Location and Great view”
3 of 5 stars Reviewed 13 January 2012

The best part is that, it is right next to the railway station. So if you have the early train to take to Vienna its really the place to be.
The room was large with a great view of snow capped mountains.
Wired internet was there no WiFi in the room, which is ok.
Being next to the station there are lots of eating places which open up in the morning + you can get beer late at night.
The bus stop is also downstairs as is the tram stop & the crystal world bus stop.

The staff did have difficulty in English.
The computer keyboard in the lobby is in German, probably a note on using it would have been useful (like @ symbol).
They could not explain to me on what did the numbers on the train reservation tickets mean. Being next to the station implies that they should know that.
Also they stock only the 1 day Innsbruck card, so if you need the 2 day or the 3 day card you need to buy from the station downstairs at 10 am.
During our stay the bathroom had some weird smell in the evening. The staff did come and see the problem, maybe they fixed it next day, but we had checked out 6 hrs after the complaint.

Room Tip: Top floor overlooking the railway station.
See more room tips
  • Stayed September 2011, travelled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask Indrajit_Datta about Ibis Innsbruck Hauptbahnhof
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ibis Innsbruck, Guest Relations Manager at Ibis Innsbruck Hauptbahnhof, responded to this review
1 February 2012
Dear Mr. Datta,
Thank you for taking the time to tell us about your experience at the Ibis Innsbruck Hauptbahnhof.
Thank you for the good comments about the rooms and the view. Innsbruck is a really beautiful city sourrounded by mountains and in some of our rooms you really have a great view!
At Ibis, we strive to provide a superior service experience for every customer. Please rest assured that we will train all team members in the most important aspects of train reservations.
It is our hope that you will give us the opportunity to better serve you in the near future.
Kind regards from Tyrol
Your
ibis Innsbruck Team
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Manchester, United Kingdom
Top Contributor
53 reviews 53 reviews
Reviews in 33 cities Reviews in 33 cities
13 helpful votes 13 helpful votes
“Ideally situated in the main train station”
4 of 5 stars Reviewed 11 January 2012

Good basic rooms,clean and fresh.Situated in the main train station and bus station.For cars very expensive parking below 18 Euro.
Major problem is the one lift is far too small for guests and luggage,you will have to wait quite a time to get in the lift.This design hiccup needs sorting.
Even with windows closed you can hear planes going over,no noise from traffic.
Do visit Innsbruck its a great city with a quaint old town.Eating is anything from 6 Euro to 23 for a main meal. Look out for Menu offers,try things.There are lots of Tirolean specialities.
Tiroler groestl,Spinach Knoedel,Egg Knoedel.

  • Stayed January 2012, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask JANETDENISE about Ibis Innsbruck Hauptbahnhof
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ibis Innsbruck, Guest Relations Manager at Ibis Innsbruck Hauptbahnhof, responded to this review
13 January 2012
Dear ibis visitor,
First of all we want to thank you for your comment here on tripadvisor!
We're very happy that you had a good time here in the capitol of the alps and enjoyed the stay at our hotel.
We're planing an upgrade of our rooms to the new ibis-style this or next year!
Our private parking 12,-€ for 24 hours, at the parking of the station the price is 18,-€ for 24 hours.
We hope we can welcome you another time!
Best regards from Tirol
Your
ibis-Innsbruck-Team
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Posted by an Accorhotels.com traveller
London
Senior Reviewer
8 reviews 8 reviews
Reviews in 8 cities Reviews in 8 cities
8 helpful votes 8 helpful votes
“Convenience at a reasonable price”
4 of 5 stars Reviewed 9 January 2012

This hotel is extremely popular over the New Year period and I was unable to book it in 2010. This year I decided to stay a couple of days earlier and managed to book a room without any problems.
The hotel couldn't be more convenient for the railway station with a lift from the lower level to the hotel reception. The town centre is just across the road and most places are just a short walk from the hotel
The check in staff were friendly and helpful
The room was typical Ibis
Checking out was simple and quick.
I didn't have breakfast, but it is available on the reception level when required.
The cost per room was reasonable as Innsbruck is not an cheap place to stay.
The hotel is 100% Non-Smoking as are all of the hotels in Innsbruck

  • Stayed December 2011, travelled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ibis Innsbruck, Guest Relations Manager at Ibis Innsbruck Hauptbahnhof, responded to this review
13 January 2012
Dear Innsbruck visitor,
We want to thank you for your comment about our hotel!
Great that we could welcome you this year and that you had a good time during the New Year Period.
We would be very happ to welcome you another time, maybe in summer, than you can enjoy the Alps during a hike or something else!
Kind regards from Innsbruck
Your
ibis-Innsbruck-Team
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Additional Information about Ibis Innsbruck Hauptbahnhof

  • Accor Innsbruck Hauptbahnhof
  • Ibis Innsbruck
Address: Sterzinger Strasse 1, Innsbruck 6020, Austria
Price range (per night):* INR5,127 - 6,409

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