As a lot of the reviews say the hosts are not very friendly or helpful. Was really disappointed in the fact that the website that I booked on said transfers from train station were included in the price so I emailed the hotel to ask about the transfers as the hotel is a long way from the city and railway station and never received any reply to my email, When we arrived and I asked about the supposedly included in the price transfer I was told that only happens if the husband is home! Also, disappointing that the wifi would not work in the room and when I asked about it, the man was quite rude and just said it did work but it didn't. The rooms are clean but that is about all this hotel has going for it, bathrooms are tiny, and it is too far out of the city centre.
- Menghini Hotel Innsbruck