What this hotel lacks in charm in makes up in bundles by location. It's really central for all the xmas markets, ice rinks and shops. The rooms are clean, modern and house keeping are very willing to provide extra pillows etc. Don't go to the bar in the evening if you don't like cigar smoke. However, there are so many bars and restuarants in Innsbruck it want spoil your visit. The Thai restuarant just around the corner from the hotel is fantastic, book a table in advance as it get very busy with locals. The breakfast is the best we have ever had in a 4 star hotel, champayne the works. We are still not sure what some of the fruits we ate, were!! All in all we loved Innsbruck and can't wait to go back.

I am in Innsbruck every other year and usually I like to stay in the Hotel Penz. Great location in the city! Most cities in Austria never had this kind of hotel that really reminds me of the W hotel chain. Cool modern architecture and interior and a great rooftop bar. Rooms are good, although not super-spacious but also great decor.
What really sets this hotel apart is the simply stunning breakfast. This is really a feast for foodies. And it is included in your hotel price!
For me the Penz is really a gem and I am always glad to return.

Great rooms, funky bar and a superb brekkie (except the hot stuff was cold)' but despite that a really good experience

Just a one night stay whilst on the road between Vienna and Piemonte. For this purpose it's hard to be critical. Car parking and luggage transfer very simple. A terrific breakfast but don't look for diner at the hotel restaurant - there isn't any. Nice bar which you will share with the public. On the night we visited every smoker in Innsbruck must have been there. Go outside and kill yourselves people I don't won't to breath your smoke particularly when I'm paying to stay here and you aren't! Some friendly helpful staff on the front desk on arrival and check out. Wifi didn't work in the room. Don't accept a level 1 room over the top of the outdoor Restuarant (another establishment I think) unless you don't care to get to sleep until after midnight,