Superb location and great rooms. Staff very helpful. Excellent pool. Family of five loved staying here. Definitely would stay again.

The rooms were not that modern and mine was a bit small, but it is very well located,nice to the city center and the congress center also. The city is very nice. Nice breakfast also. I had a channel with movies in english in my room.

The room was excellent as we were upgraded to a suite with upstairs/downstairs and 2 full baths. The room had air conditioning but was controlled by the hotel management who turned it off in the evening. It wasn't an issue for us but in the hotter part of the summer it would have been a problem.
The reason we got upgraded (we found out by evening) was there were two large groups that had booked rooms as a part of their tour. The hotel became a zoo in short order.
The parking situation here is unbelievably difficult. There is no place to pull into to check in to the hotel so you are reduced to circling the hotel while your spouse goes in to the front desk. They have a parking garage but you don't find this out until you check in. The entrance to the garage is extremely narrow and leads you to an ellevator for your vehicle. It then takes you down to one of two levels. You just have to guess which one you want since no one tells you where there may be an open space nor how to get there. We did finally manage but it was harrowing and nerve racking.
The hotel was OK and within easy walking distance to the main shopping area, restaurants and cafes.
My wife had to clean the upstairs shower before using it. It was full of long black hair which was a real put off for her.
All in all, we found Innsbruck to be a typical tourist trap with high prices and lots of crowds.
Regardless of what you read, there is no Wi-Fi or Internet available in your room. There are two computers you can use and I believe there is Wi-Fi available in the hotel lobby.
We would likely not visit Innsbruck or this hotel again.

Probably one of the bestter hotels we stayed at in Europe. Very clean and up to date. On the river and close to many of the great sights in Innsbruck. Next to a great walking street with great shops and St John's Church (probable one of the more beautiful churches inside then most you'lle visit). A short walk across the bridge (right across the street from the hotel) and more to see. I had a great night sleep here but all the walking prbably contributed to that. You won't be disappointed with this hotel....worth the money.