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Hilton Innsbruck – reviews, photos

4.0 of 5
Salurner Strasse 15, Innsbruck 6010, Austria
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Hilton Innsbruck
Ranked #7 of 74 hotels in Innsbruck
4.0 of 5 stars 406 Reviews
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406 reviews from our community

What travellers say about this hotel
  • Old town(11)
  • Train station(9)
  • Very good(4)
  • Great location(3)
  • Rooms were nice(3)
  • Double beds(3)
Traveller rating
    138
    181
    68
    17
    2
Only show reviews for Family (65) | Couples (130) | Business (47)
Date Rating
Poynton, Cheshire
Senior Reviewer
10 reviews 10 reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
“Modern centrally placed hotel”
4 of 5 stars Reviewed 9 February 2012

Excellent location 5 minutes walk to Old Town, also similar distance from main railway station. Bus and tram stops within a few minutes walk. Therefore excellent base for exploring this lovely city and surrounding area - e.g. Igls ski resort only 15 mins away by frequent bus. High quality of rooms, though rather short on storage space for clothes etc and therefore better suited to a short stay than a longer one. Really good breakfast with lots of choice and food constantly replenished and fresh. Staff did sometimes struggle to cope with demand for tables at breakfast as we were there over Christmas, the hotel was full and it seemed everyone wanted to take breakfast at the same time. But the staff did all they could, and drafted in other staff from reception etc etc to assist, so full marks for that.

One slight criticism was that there was no recognisable lounge area and therefore nowhere to relax other than the restaurant or the room. There was a seating area in the downstairs reception area and also next to the first floor bar, but both these were very busy areas, particularly the bar as this was also the only access to and from the restaurant.

Staff extremely helpful and very pleasant. E.g. without hesitation photocopied a colour map of the bus and tram network when we enquired at reception how to get to Igls. Also gave good advice about which places were more interesting to explore, and they clearly knew the local area very well.

Recommended for a short stay but do bear in mind this is a modern "tower" hotel and not a traditional Austrian/Tyrolean establishment. The upside of being a modern "tower" is of course the views from the rooms as there are no other tall structures around to obscure the views, and whichever side of the hotel your room is situated you will get good views of the town, mountains and surrounding area. The higher the floor, the better the view.

Room Tip: Go for a higher floor for best views.
See more room tips
  • Stayed December 2011, travelled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Louisiana
Contributor
16 reviews 16 reviews
Reviews in 13 cities Reviews in 13 cities
7 helpful votes 7 helpful votes
“Lovely visit in Innsbruck”
4 of 5 stars Reviewed 8 February 2012
1
person found this review helpful

The Hilton in Innsbruck has a very good location. We walked to the hotel from the train station. No more that ten minutes. The location is perfect for visiting the town square. Our room was nice and clean and the bed was very comfortable. Our breakfast was included in our room rate and it was very good. The hotel staff was very helpful in giving us directions around town and recomending restaurants. The hotel is alittle dated but did not affect our nice visit to Innsbruck.

Room Tip: Make sure you eat their breakfast.
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  • Stayed January 2012, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Perth
Senior Contributor
21 reviews 21 reviews
Reviews in 8 cities Reviews in 8 cities
18 helpful votes 18 helpful votes
“Good for quick stay”
4 of 5 stars Reviewed 4 February 2012
1
person found this review helpful

This hotel was of the general high quality that you can count on at Hilton Hotels around the world. I chose this hotel because of this but also because i needed a hotel within walking distance of the Train station.

Staff at the hotel restaurant were a little overbearing and it was probably the least delicious meal that i had in Europe but thats what you get in hotels rather than dedicated local restaurants i guess.

If i were to do the trip again i would probably stay at the Ibis Innsbruck as the hotel is located in the train station and would be really convenient in Winter, rather than walking in rain and snow.

Overall good stay, high quality fittings, comfy bed and helpful staff.

  • Stayed January 2012, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Mumbai
Senior Reviewer
10 reviews 10 reviews
Reviews in 9 cities Reviews in 9 cities
10 helpful votes 10 helpful votes
“Good hotel, great location and amazing view”
4 of 5 stars Reviewed 2 February 2012
1
person found this review helpful

The hotel is just walking distance from the train station and city centre. Our room was on 10th floor and the view was amazing. Room was big but they were not able to provide us a king size bed instead they provided us two single beds. The breakfast was just OK. The staff was very helpul. Would recommend people to take rooms only above 8th floor to have a great view.

  • Stayed September 2011, travelled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask Shalini S about Hilton Innsbruck
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Auckland, New Zealand
Senior Contributor
34 reviews 34 reviews
Reviews in 24 cities Reviews in 24 cities
25 helpful votes 25 helpful votes
“Fantastic hotel, close to Old Town”
5 of 5 stars Reviewed 26 January 2012

On check-in and mentioning that we were on our honeymoon, they upgraded us to a king room on the top floor with a lovely view over Innsbruck. We had room 1414 for 2 nights.

The room had a king bed, flat screen TV, desk, mini-bar, 2 chairs, table, tea and coffee making facilities, room service is available, a large bathroom with under floor heating and nice decor.

The hotel brought champagne and strawberries to our room which was lovely!

At check-in they also provided us with a map, and were very friendly and helpful.

The hotel is 5 minutes walk to the Old Town and the train station.

There was a full buffet breakfast which was great and they were very attentive with their service.

Room Tip: The higher rooms have a great view!
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  • Stayed November 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask TimandKath about Hilton Innsbruck
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Sven Beissel, Manager at Hilton Innsbruck, responded to this review
8 February 2012
Dear guest,

We highly appreciate your positive feedback on tripadvisor.com regarding your recent stay at the Hilton Innsbruck.

It is a huge pleasure for me to read; that you were content with our hotel facilities and that you enjoyed your amenities to your honeymoon. I proudly forwarded your positive comments of the friendliness & helpfulness of our Team Members directly to them.

We hopefully have the pleasure of welcoming you back soon in our hotel.


Yours sincerely

Sven Beissel
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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Additional Information about Hilton Innsbruck

  • Hilton International Innsbruck
  • Innsbruck Hilton International
  • Innsbruck Hilton
Address: Salurner Strasse 15, Innsbruck 6010, Austria
Price range (per night):* INR6,353 - 13,598

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