I have traveled widely in Europe, and never have I encountered the lack of professionalism that I was exposed to in this hotel. My mother-in-law walks with a cane, (clearly evident at time of check in). We asked for a nearby place to get dinner and recieved directions from the night clerk. After following her directions EXACTLY, we were unable to find the restaurant. We returned to the hotel. Upon our return, we were asked "did you find it?" When we said "no", the receptionist and her blonde friend burst into laughter. Not ok.
In the room, the "double" bed was two twins pushed together... this is not unusual, but the fact that the bed was on wheels was a definate deterent. The motion sensor in the restroom looked straight into the bedroom area, so everytime someone turned over, the light came on again. The smell of cigarettes in the non smoking room was very annoying, The list goes on and on. If you do have to stay in this hotel, make sure that you clarify everything, including the cost of the lounge beverages... Three small rum and cokes costed over 25 euro.
- Also Known As:
- Arthotel Binders Hotel Innsbruck
- Arthotel Binders Hotel
- Arthotel Gmbh Binders Innsbruck
- Arthotel Gmbh Binders Hotel Innsbruck
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