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Goldene Krone – reviews, photos

3.0 of 5
Maria-Theresien Strasse 46, Innsbruck 6020, Austria
Hotel amenities
Goldene Krone
Ranked #53 of 74 hotels in Innsbruck
3.0 of 5 stars 70 Reviews
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70 reviews from our community

    Trip type
Traveller rating
    5
    15
    21
    18
    11
Date Rating
Helsinki, Finland
1 review
1 helpful vote 1 helpful vote
“Bad service, bad rooms, bad everything”
1 of 5 stars Reviewed 10 February 2011
1
person found this review helpful

I stayed in Goldene Krone for about a week around september 2010 and was not pleased.

- We had reserved a parkingspot for our rental car but the staff said that they "didn't find the extra info in our reservation". After a long talk the receptionist made the reservation and when we went to park our car almost all of the parking spots were empty remaining like that for the whole week

- In our room the flat screen tv had fallen of the wall and none at the reception made any effort for fixing it when I told them about it

- After a long day of hiking in the mountains we went back to the hotel and the rooms door had fallen off it's hinges. The cleaner lady had gone in and the weight of the door had ripped the top hinge off. Thank god that no one got hurt and our luggage was not stolen.

- After the door incident we were moved to another "better" room where the bathroom smelled moist and hidden behind a painting there were some bare electrical wires sticking through the wall! (the painting in the picture below)

- I went to ask for a compensation of the "ChangeRoomNow!" incident from the receptioninst and there was a this young girl that was acting really cocky and she said that our compensation was the ever "better room"

- The receptionists smoked cigarettes in the hotels breakfast area and the stench was terrible

- The lower floor was being renovated without any dust covers and the renovation dust spread around the hallway and the lobby. Plus this was not informed beforehand when making our reservation.

Have a pleasant stay at the Goldene Krone!

  • Stayed September 2010, travelled as a couple
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Tallinn, Estonia
Senior Contributor
22 reviews 22 reviews
Reviews in 11 cities Reviews in 11 cities
9 helpful votes 9 helpful votes
“Does not suit for people who value luxury and comfort”
2 of 5 stars Reviewed 4 February 2011

The room was small and window opened to a very noisy street. It was warm and after taking a shower the room was humid, the air did not move at all.
The bathroom with toilet was tiny. It reminded me toilets in a ferry´s cabin - you need to step into it, it was not at the same level with the rest of the room. It was like a small cabinet with a tiny sink and bath, toilet.
Also, there was no convenient way to enter and move around with heavy luggage - no inclined planes for small stairs! I had to carry a really heavy suitcase up the stairs by hand and even if I asked the check in person did not come to help me with it.
Breakfast room had a really stong smell because peaople had been smoking there before.
There is nothing horribly wrong with the place, but it is not for people who like comfort and luxury.

  • Stayed January 2011, travelled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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1 helpful vote 1 helpful vote
“Hot, noisy and bad service”
2 of 5 stars Reviewed 16 September 2010

When we checked in only one of the beds were made, and there were only towels for one. We told the staff, but had to wait nearly an hour to get more towels. After a terrible night - hot and noisy, there were no arircon, so we had to leave the window open, and ther were trafic and people shouting and so on all the night - my daughter complained that her bed was bad. And it realy was - ther were a big hole in the bottom and it must have been very uncomfortable. The girl in the reception only shrugged and said "sorry" when we complained. Breakfast was OK - a small range of food, but it tasted good.

  • Stayed July 2010, travelled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
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são paulo
Senior Contributor
27 reviews 27 reviews
Reviews in 15 cities Reviews in 15 cities
16 helpful votes 16 helpful votes
“too hot no air cond.”
3 of 5 stars Reviewed 19 July 2010

The hotel has no air in the rooms. The first night we had to sleep with the windows open, and the street noise was terrible. For the second night I was able to get a fan, and it was a bit better. All the girls in the reception were kind and tried their best. We felt welcome there.

  • Stayed July 2010, travelled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Mumbai, India
2 reviews
“great vakue for money”
4 of 5 stars Reviewed 5 July 2010

nice hotel with an old world charm, just minutes away from the train main station, giving it an excellent locational advantage
all reception staff esp sarah were very friendly and willing to assist answering any queries
room slightly on the smaller side but cozy
lots of eatery joints nearby helped in keeping food budgets low
all in all great value for money

  • Stayed June 2010, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Additional Information about Goldene Krone

  • Goldene Krone Innsbruck
  • Goldene Krone Hotel Innsbruck
  • Minotel Innsbruck
  • Innsbruck Minotel
Address: Maria-Theresien Strasse 46, Innsbruck 6020, Austria
Price range (per night):* INR4,849 - 9,307

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