I stayed in Goldene Krone for about a week around september 2010 and was not pleased.
- We had reserved a parkingspot for our rental car but the staff said that they "didn't find the extra info in our reservation". After a long talk the receptionist made the reservation and when we went to park our car almost all of the parking spots were empty remaining like that for the whole week
- In our room the flat screen tv had fallen of the wall and none at the reception made any effort for fixing it when I told them about it
- After a long day of hiking in the mountains we went back to the hotel and the rooms door had fallen off it's hinges. The cleaner lady had gone in and the weight of the door had ripped the top hinge off. Thank god that no one got hurt and our luggage was not stolen.
- After the door incident we were moved to another "better" room where the bathroom smelled moist and hidden behind a painting there were some bare electrical wires sticking through the wall! (the painting in the picture below)
- I went to ask for a compensation of the "ChangeRoomNow!" incident from the receptioninst and there was a this young girl that was acting really cocky and she said that our compensation was the ever "better room"
- The receptionists smoked cigarettes in the hotels breakfast area and the stench was terrible
- The lower floor was being renovated without any dust covers and the renovation dust spread around the hallway and the lobby. Plus this was not informed beforehand when making our reservation.
Have a pleasant stay at the Goldene Krone!
- Goldene Krone Innsbruck
- Goldene Krone Hotel Innsbruck
- Minotel Innsbruck
- Innsbruck Minotel
