We stayed here over Christmas with our adult daughter and partner in two connecting rooms and had a fabulous time. The hotel has wonderful old world charm and the best service I have experienced in a long time. Everyone down to cleaners said a happy hello every time you saw them and the employees went out of their way to help with anything. It is still run by a family and that showed in all the details especially the Christmas Eve experience. Anyone in the hotel who chose to gathered in the bar area on Christmas Eve for a glass of Champagne and listened to a couple of great Christmas stories, non religious and presented beautifully by the family and staff. There was a small brass band who played music and carols and at the end we all sang silent night in our different languages as the live candles on the Christmas tree were lit by a staff member and small gifts were given to all the guests. It was a very moving 40 minutes or so and brought a group of hotel strangers together who were far away from home but still wanting to celebrate Christmas. We then all retired to the beautifully decorated dining room for a traditional Christmas meal. The owner of the hotel continued to serve alongside his staff and even at the Christmas breakfast the next morning he was there early to serve as well. It was a stand out example of leadership and humility. I cannot recommend this hotel highly enough.
- Salzburg Bristol Hotel
