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BEST WESTERN Hotel Stieglbrau – reviews, photos

4.0 of 5
Rainerstrasse 14, Salzburg 5020, Austria
Hotel amenities
BEST WESTERN Hotel Stieglbrau
Ranked #45 of 136 hotels in Salzburg
4.0 of 5 stars 253 Reviews
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253 reviews from our community

What travellers say about this hotel
  • Train station(9)
  • Old town(5)
  • Very good(5)
  • Short walk(3)
  • Not bad(3)
Traveller rating
    49
    127
    48
    23
    6
Only show reviews for Family (31) | Couples (72) | Business (13)
Date Rating
London, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“An overpriced mistake”
3 of 5 stars Reviewed 11 February 2012
1
person found this review helpful

I've booked this hotel by mistake (I intended to go to Best Western Brunauer instead) and that is what this hotel is - a mistake. Don't get me wrong, it is not terrible or anything, but it is well overpriced for what it is.

My room was rather small (but not bad) and faced the railway tracks, which was a slight issue, cause the freight trains start passing by in the middle of the night. It also could surely use some refurbishment, cause you get a cheap-old-hotel-room kind of feeling which would be perfectly fine, just not for that kind of money (seriously, add 5-10 eur and you can end up soooo much better).

I must however admit that the room and linen were spotless (bathroom was shining too) and that many higher end hotels could learn a lot from this place in this respect. The staff seemed alright too, no communication issues, but haven't really talked to them that much. Oh and the location is not bad as well - a short walk from both - the city center and the train station.

In short - a good place to stay and nothing in particular to complain about, but the price.

  • Stayed February 2012, travelled solo
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Peter K about BEST WESTERN Hotel Stieglbrau
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vienna, Austria
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
“uncomfortable bed and train noise”
2 of 5 stars Reviewed 9 February 2012

Stayed in single room (#45) at the Stieglbräu on a business trip. Room is depressingly small with a view onto the railroad tracks. There is constant noise from train traffic during the night. Windows aren't soundproof enough. The bed is very tiny and the mattress extremely hard and uncomfortable. The room and the bathroom were clean, sheets and towels spotless. No bad smells in the room. WLAN is free, signal strength and speed are ok.

We had dinner at the restaurant which serves good local food. Try the "Salzburger Nockerl" - they are huge and delicious. Breakfast buffet was also great with a large food selection. Coffee tasted a little bit weird - probably because they put it in thermos jugs which they put on the tables long before people arrive. Staff was professional and very friendly, from the receptionists to the waiters in the restaurants.

I would not stay there again because of two reasons: The extremely uncomfortable bed and the constant noise from the railroad.

  • Stayed February 2012, travelled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask mouseandbear_info about BEST WESTERN Hotel Stieglbrau
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tamworth, United Kingdom
Contributor
14 reviews 14 reviews
Reviews in 14 cities Reviews in 14 cities
11 helpful votes 11 helpful votes
“Very good location, clean and comfortable”
5 of 5 stars Reviewed 6 February 2012

Location is very good if you are arriving or departing by train as its only a 5 min walk away. The location for Salzburg old town is not quite as good but is only 10 mins from the outskirts with quite a few shops along the way. No noise in the rooms at all.

My only gripe, and a very minor one at that is that upon arrival in the room there is the usual tray of tea/coffee but no kettle. After much looking around for it we realised that we had to get one from reception. I can kind of understand it if the tea and coffee itself was also at reception, or if we were asked upon checking in whether we would like a kettle. I cant believe for a minute that customers prefer it this way in a 4* hotel? Its a bit like saying here are the bedsheets, but if you would like a mattress and pillows then you can get them from upon request!

Hotel restaurant was reasonably priced and the Goulash is reccomended!

Stayed February 2012, travelled as a couple
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Ask hillwalker2004 about BEST WESTERN Hotel Stieglbrau
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Plymouth
Senior Reviewer
10 reviews 10 reviews
Reviews in 9 cities Reviews in 9 cities
15 helpful votes 15 helpful votes
“Very good value for money”
5 of 5 stars Reviewed 5 February 2012
1
person found this review helpful

We booked the Stieglbrau. Basically there are two hotels next to each other in the same chain (this and the Imlauer). We stayed on the Imlauer site. This is no problem as the hotels are adjoining and you can easily pass between them through a short corridor. The room was very good, as was the bathroom and the bed was comfortable. The breakfast was plentiful and good quality. The location is perfect if you are using the train station as it is a short walk. Also easy walk into town. We had a very good rate over the Christmas period and it was a bargain!

  • Stayed December 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask Nochein about BEST WESTERN Hotel Stieglbrau
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
argentina
Senior Reviewer
6 reviews 6 reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
“Nice and comfortable hotel in Salzburg”
5 of 5 stars Reviewed 26 January 2012

I stayed two night in this nice hotel. Everything was right. Food, accomodation, frindly environment, etc. In general Best Wetern hotels in Europe is a good choice!!!

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  • Stayed April 2011, travelled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask creisz about BEST WESTERN Hotel Stieglbrau
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Additional Information about BEST WESTERN Hotel Stieglbrau

  • Best Western Stieglbrau
  • Best Western Salzburg
  • Salzburg Best Western
  • Best Western Hotel Salzburg
Address: Rainerstrasse 14, Salzburg 5020, Austria
Price range (per night):* INR5,239 - 12,818

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BEST WESTERN Hotel Stieglbrau
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