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Castellani Parkhotel – reviews, photos

4.0 of 5
Alpenstrasse 6, Salzburg A-5020, Austria
Hotel amenities
Castellani Parkhotel
Ranked #21 of 136 hotels in Salzburg
4.0 of 5 stars 137 Reviews
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137 reviews from our community

    Trip type
Traveller rating
    60
    54
    14
    7
    2
Date Rating
Baton Rouge, Louisiana
Senior Reviewer
9 reviews 9 reviews
Reviews in 7 cities Reviews in 7 cities
11 helpful votes 11 helpful votes
“Too Smokey for me”
3 of 5 stars Reviewed 13 February 2012
5
people found this review helpful

Hotel is on a busy street about 15 minute walk into town. Rooms a bit on the small size but nice size bathrooms, hugh tub! The somke from the bar and lobby areas made it's way to the fourth floor rooms, they need better ventilation. Because of that problem I do not recommend this property for non-smokers. But for those that don't mind the smoke it's a good choice.

  • Stayed January 2012, travelled with friends
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask terri d about Castellani Parkhotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sales_Assistant, Manager at Castellani Parkhotel, responded to this review
21 February 2012
Dear terri d,
thank you for choosing the Castellani Parkhotel for your stay in Salzburg and for taking the time to share your feedback with us.
We are glad to hear that you enjoyed your room and the spacious bathroom.
We are very sorry that you were disturbed by the smoke in the lobby. We do apologize for your inconvenience! Our rooms are divided in smoking and non smoking rooms, to offer non smokers the amenities of a smoke free room. Furthermore we are working on a non-smoking solution in order to provide a comfortable atmosphere for all our guests.

We are looking forward to welcoming you back at our hotel.
Best regards from Salzburg,

Gerhard Seidl
General Manager & Castellani Parkhotel Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Brisbane, Australia
Senior Contributor
33 reviews 33 reviews
Reviews in 12 cities Reviews in 12 cities
17 helpful votes 17 helpful votes
“Smacks of old world Salzburg”
4 of 5 stars Reviewed 13 February 2012
2
people found this review helpful

The outside of the building was romantically historic and inside, we had a juliet balcony. However, the lifts were very small and internet only available in the lobby. Only stayed one night. Breakfast was ample but could the selection could have been better. The location is a little outside the centre of Salzburg but as we were on a tour, we did not have to worry about finding dinner as it was organized for us. There are also a couple of lovely buildings on site, including a delightful chapel.

  • Stayed December 2011, travelled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sales_Assistant, Manager at Castellani Parkhotel, responded to this review
21 February 2012
Dear Aussiesinice,

Thank you for sharing your thoughts with us and for giving us your valuable feedback. We thank you for having chosen the Castellani Parkhotel for your stay in Salzburg. Further we are pleased to hear that you enjoyed our hotel amenities like our charming chapel from the 16th century as well as your suite. Please notice that we offer WiFi for free in the entire hotel.

We would be glad to welcome you again!

Gerhard Seidl
General Manager Castellani Parkhotel Salzburg
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Winnipeg, Canada
Top Contributor
65 reviews 65 reviews
Reviews in 26 cities Reviews in 26 cities
27 helpful votes 27 helpful votes
“Really nice hotel, clean, a 15 minute walk to the old town.”
4 of 5 stars Reviewed 2 February 2012
2
people found this review helpful

This hotel is listed at four stars, but that would be more in a European system. I was impressed though - a large spacious lobby, a nice library/reading area and lounge was very useful throughout my visit. I read other reviews that talked about how smokey the lobby/lounge can be, and they were true. Being a non-smoker from Canada, it was too much for me to hang out there. The rooms were basic, but nice. Comfortable beds, and a good sized bathroom. Hallways were quiet. The hotel is about a 15 minute walk from the old town - I enjoyed the walk, making as much as possible along the river - it's nice to be away from the crowds. Plus I managed to get a superb rate on expedia.ca, so the value was really good.

Room Tip: If staying in the front section, the second floor and fourth floors have the larger windows for view...
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  • Stayed January 2012, travelled with friends
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Getawayguy20 about Castellani Parkhotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sales_Assistant, Manager at Castellani Parkhotel, responded to this review
6 February 2012
Dear guest,
thank you very much for choosing the Castellani Parkhotel and for taking the time to share your experience with us.
It is our pleasure to hear that you enjoyed your room, the spacious bathroom and our hotel amenities.
Nevertheless ,we are very sorry that you were disturbed by the smoke in the lobby. We do apologize for your inconvenience! Our rooms are divided in smoking and non smoking rooms, to offer non smokers the amenities of a smoke free room.

We are looking forward to welcoming you back at our hotel.

Best regards from Salzburg,

Gerhard Seidl
General Manager & Castellani Parkhotel Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Aviano, Italy
Senior Reviewer
7 reviews 7 reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
“Excellent!”
5 of 5 stars Reviewed 15 December 2011
2
people found this review helpful

A friend and I recently stayed at the Castellani Parkhotel for a quick overnight trip to Salzburg for the Christmas market. The hotel was very easy to find and a straight shot from the autobahn, which was a relief after dealing with a non-functioning GPS. We arrived somewhat early (11:30 a.m.) and fully expected to be told that we couldn't check in yet. However, that was not the case at all. The staff got us checked in quickly and were very friendly and courteous. I was impressed immediately with how helpful they were! The lobby in the hotel was beautifully decorated and the room was just as lovely. The room had everything we needed, including a ironing board and iron, safe and tv. The room only had a LAN available for the Internet but the lobby and other public areas had free wifi. There's a nice little bar in the lobby area where we had a quick nightcap. Breakfast the next morning was fabulous. It was your basic European continental breakfast but there was much to choose from. Finally, the hotel is located an easy 15 minute walk from where the Christmas market is held. I would definitely stay at the Castellani again.

Room Tip: If you need a double room with two separate beds (as opposed to one large double bed), you can make...
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  • Stayed December 2011, travelled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask MilitaryMomof3 about Castellani Parkhotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cologne, Germany
1 review
5 helpful votes 5 helpful votes
“decent hotel, but location somewhat remote”
5 of 5 stars Reviewed 5 December 2011
5
people found this review helpful

I enjoyed my stay at the Castellani hotel and was overall quite satisfied: the room was quiet and equipped with everything I expected (incl. among other things an iron+ironing board, minibar, free wifi, flat screen TV, radio with CD player, a shoehorn,plastic slippers, ...)
The breakfast was rich, the staff friendly, the room and the hotel was very clean. Service and equipment are adequate for a four-star hotel.


Some reviews report that the lobby or rooms are smoky. I am a non-smoker and did not notice any such problems, but these may be because there were no smokers in the hotel at the time I stayed there. At least, I did not notice any smokers.

The hotel is surrounded by a small park and located on what seems to be one of Salzburg's main artery roads. As mentioned earlier, the room was very quiet, however, as it was located towards the park side.

The main drawback of this hotel is that it is located somewhat at the outskirts of the city centre and is not very well connected to the old town by public transport. A public bus goes to the centre about every 10 to 15 minutes, but to get to the bus stop you have to cross a busy road and there is no pedestrian crossing very close to the hotel. The bus ride to the city centre takes about 5 to 15 minutes, depending on where you want to go. Best way to get to centre is with taxi. To walk, you will need about 15 minutes to the beginning of the centre and about 30 minutes to Festspielhaus/Getreidegasse.

The heating system worked well, but temperature was difficult to regulate. I had set the temperature at 15 degrees, but I felt it was much warmer, so decided to open the window to cool the room (my stay was early December).

I would probably stay here again. Reasonably priced hotels in the city centre are difficult to find in Salzburg, so the Castellani overall seems a good choice to me.

Room Tip: request a room in the "new wing," which is towards the park, i.e. not to the street
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  • Stayed December 2011, travelled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask TP1187371 about Castellani Parkhotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Additional Information about Castellani Parkhotel

  • Castellani Parkhotel Salzburg
  • Castellani Parkhotel Hotel Salzburg
Address: Alpenstrasse 6, Salzburg A-5020, Austria
Price range (per night):* INR7,858 - 15,047

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