This is the perfect spot for a short vacation in Salzburg. Ideal location in the old town, many restaurants nearby. Old building, all rooms have antique furniture. You get the impression of living in the baroque era. Only disadvantage is the missing parking area but hotel offers valet parking.

Firslty this is a genuine review.
The Hotel is great - we were offered a free upgrade to a suite - danke Herr Pusch. This hotel is in the Altstadt or old town, it is extremely convenient for the tourist attractions here and for me the highlight a trip up to the Hohenstauzen Fortress( the funicular costs 10e per person) but if you get the right weather as we did the views at the top are stunning.
A travel tip - don`t get a taxi from the airport to the hotel - get the bus to the Haupt bahn (main railway station) and get a taxi from there by doing so you will save money..
the sights of Salzburg are marvellous it has many beautfiul squares and churches to visit.
However be warned it is horribly expensive the cheapest meal and drinks for two will cost you around 25e pp by this a I mean a basic pizza and a beer or soft drink, the other disappointuing aspect is that almost every shop is a tacky souvenir or expensive boutique - thats about it. Mozart is everywhere. You will love the Mozartkurgl.
There is even a shop that sells Christmas decorations all year round. One guide told us that almost 8 out of 10 residents relies on tourism for their livelihood !!.
*
THE Hotel; ask for an upgrade to room 405 it has stunning views of the river and mountains and has the added bonus of a small balcony. The staff are very friendly and helpful ;danke Herr Pusch, Frau Jensch for your smiling faces. The young girl from Berlin who served the breakfast was also very charming.
As with most of these places the in house resarurant is somewhat of a rip off we ordered 2 Wiener Schnitzels and apple strudels plus drinks and it came to e53 !!
Thereafter we ate out; there are 2 supermarkets (Spar and DM) close by where you can buy prepared rolls and soft drinks as well as beers etc for lunches or hot dog stands,
there was also a open air market in one square selling fruit, sausages etc.
*
I recommend the Sound of Music tours and the Bavarian Mountains however if the weather is poor on the latter you will not see the Eagles Nest, in addition i suggest a trip to the Untersburg take the bus route 25 to Grodig cost 2Epp and from here a cable car ride to the top cost 19e pp. the Views again from the top if you are lucky with the weather will be stunning. Be warned there are no railings at the summit.

Overall we were very pleased with the holiday (4 days) just about right to see all the sights. The hotel was excellent. The only disappointment was the tacky souvenirs and expensive prices.

Loved this hotel.

We stayed here for a couple of nights prior to our Wedding. It was lovely. Staff were so friendly and helpful. The breakfast was very good with lots of choice.The location was excellent.

Unfortunately we discovered on our first night that there was a niteclub below the hotel (not belonging to) which created a lot of noise but in fairness to the hotel, when we rang down to the night porter, they gave us a room at the farther end of the hotel which turned out to be a suite. We moved right then in the middle of the night and were aloud to move our things the following day. We found this most helpful.

So I would definately reccommend this hotel to anyone. It is lovely quaint old style and in a brilliant location

I would like to stay in the Goldener Hirsch Hotel but it's fully booked. Me and my partner looked around and realise that other then Goldener Hirsch, this is the only 5 star hotel located in the heart of the shopping district. We drived from Wien to Salzburg and have some difficulties looking for the hotel, then realise that we actually drived pass it twice. Silly us. Then we didn't know where to park our car to unload our luggages. Note: Don't expect a very obvious driveway into the hotel. After we inform the receptionist, we got helped immediately, from luggage(which is expected) to parking of car. The hotel do not have their own carpark, so it's parked a distance away. But they would park your car for you and retreive it for you whenever you want it(a 20mins notice thou').

I'm pleased with their service, location is GREAT, like really fantastic. The hotel is charming, lovely old style, BIG PLUS, they upgraded us to a suite so i can't really complain. But moan for moaning sake, i'm slightly disappointed with the tiles in the toilet. Although it's big and spacious with marble floors, it's mixed with some cheap 'plasticty looking' tiles. Plus the marble isn't polished at all. Although it comes with a bath(i would say, small for a suite) the shower is really small and water pressure isn't good.

During my stay, i was rudely awakened one early morning(note that i never plan to wake up early mornings during my holidays) around 9am to loud drillings and hammering. Goodness gracious. I phoned the receptionist to find out what's going on, only to find out the room next door has a water pipe problem and that it'll go on for 2 hours. Hell! I tried to go back to bed to no avail. Finally dragged myself out of the bed but that pretty much spoilt my whole day as i am too tired to enjoy my tour and dinner. What finally annoys me most is their indifferent attitude towards it. While i understand that they can't quite do anything to a broken pipe all we are offered is a sorry.

I made my partner asked for something, i mean gosh! Do we even have to ask for it! Like, shouldn't it be offered automatically. And what's most appalling is they reply. They are sorry about it. Hmmm... Well, to be fair, we leave it at that and did not persist. Certainly not a 4, not to mention, 5 stars hotel doing. They would usually offer a fruit basket or some vouchers for their in-house dinning etc. (not that i actually want to eat any fruits) But it does shows how much they value their customer.

We went to their in-house restaurant, symphony, afew times for coffee and snacks. Friendly but SLOW. It takes them 10 minutes to get us the menu after sitting us down at the table twice and another 10 to get your order. But their pumpkin soup and nougat dumpling dessert is worth waiting for!

All in all, while they are friendly and capable in providing sufficient help like you would expect in any other hotels, they are, in my opinion, inapt at solving problems. Still, with such great location, and i have to say, other then the noisy morning day, we had a great holiday in salzburg, it's the most romantic city i have ever been to(echoed by my partner) and we had one of our best new year's day. < Imagine count down with the backdrop which brings you back 50years, all clean, posh and enchanting down to the most exquisite details, champagne in hands, the church bells lovely 'dong' sound, and finally Strauss Blue Danube Waltz instead of some loud ridiculous music and couples waltzing at midnight. It doesn't have to be feb for romance to be in the air.> And at such great price, and a upgrade to a suite, although i would usually give it 4 stars, it wouldn't do justice to such an occasion.