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Austrotel Salzburg – reviews, photos

4.0 of 5
Mirabellplatz 8, Salzburg 5020, Austria
Hotel amenities
Austrotel Salzburg
Ranked #52 of 136 hotels in Salzburg
3.5 of 5 stars 187 Reviews
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187 reviews from our community

What travellers say about this hotel
  • Old town(9)
  • Train station(9)
  • Very friendly(5)
  • Coffee tea(4)
  • Reception staff(3)
  • Great location(3)
  • Mirabell palace(3)
Traveller rating
    46
    87
    29
    20
    5
Only show reviews for Family (19) | Couples (52) | Business (12)
Date Rating
Las Vegas, Nevada
Senior Contributor
34 reviews 34 reviews
Reviews in 19 cities Reviews in 19 cities
90 helpful votes 90 helpful votes
“Good location, otherwise so-so”
3 of 5 stars Reviewed 4 January 2012
3
people found this review helpful

Frequent European travelers will know that "4-star" can mean a lot of things. In the case of Austrotel Salzburg, it means like 2 1/2 stars. First, the good. Location is good, on a relatively quiet street, with a number of stores and restaurants within a couple minutes walk. Parking is just around the block, and is cheap at 13 euros per day (with the hotel discount). The front desk is very friendly and helpful. This hotel is one of the kind where you can leave your key at the desk when you leave, and pick it up from them when you return. I like this arrangement, some people don't. Of course you don't have to leave the key with them if you don't want to. There is free juice, coffee, tea and water in the lobby. You can also walk to the Old Town in about 10 - 15 minutes. And free wifi which is always a big plus in Europe.
So, the bad. The rooms are small and old. Even more so than your typical "4-star" small Euro hotel. The rooms are also kind of ugly. I wouldn't say they're not clean, but they're definitely not spotless. Bathroom is pretty bad. Lousy shower. And the heat is spotty. Beds aren't that great. Some outlets didn't work. Wifi although free was really slow. No soap in the bathroom.
So, the verdict. I don't really have anything against this hotel, but I wouldn't stay there again. For the same money I'm sure you can do better in Salzburg.

  • Stayed December 2011, travelled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Anglesey
Contributor
14 reviews 14 reviews
Reviews in 9 cities Reviews in 9 cities
11 helpful votes 11 helpful votes
“Excellent hotel - We had a smashing time”
5 of 5 stars Reviewed 29 November 2011
1
person found this review helpful

My friend and I stayed here for three nights to visit the town of Salzburg and take in the christmas markets.
The hotel is ideally situated and a short walk into the old town and also right next to the Mirabel platz.
The reception team are the best and were so friendly and made us both feel welcome. My friend had a smoking room and I had a non smoking room and both were roomy and comfortable and spotlessly clean. The drinks in the lobby were great plus the little biscuits that we managed to find on the desk some evenings were delicious!
We had breakfast included in our deal and there was hot and cold buffet. Excellent.
I really have nothing bad to say about the hotel and would recommend it to an yone.
We also did the tour of the Sound of Music and I have not laughed so much in ages. Totally recommend that one.

  • Stayed November 2011, travelled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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israel
Senior Reviewer
6 reviews 6 reviews
Reviews in 6 cities Reviews in 6 cities
10 helpful votes 10 helpful votes
“Great location and service”
4 of 5 stars Reviewed 28 November 2011
2
people found this review helpful

This hotel is very conveniently located next to Mirabel platz,where all the tours start.It is also within walking distance from the old city and the river.
The staff at the reception are all very helpfull and polite.Another advantage is the free coffee and juices corner in the small lobby.The rooms are clean and warm.Disadvantage is maybe the high price of breakfast(15euro) but there is a very nice Cafe in the corner with great cakes and sandwiches.

Room Tip: Not on the main street
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  • Stayed November 2011, travelled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Auckland, New Zealand
Senior Contributor
24 reviews 24 reviews
Reviews in 15 cities Reviews in 15 cities
14 helpful votes 14 helpful votes
“We could walk everywhere ...”
4 of 5 stars Reviewed 16 November 2011
2
people found this review helpful

Stayed here in September before we started our Salzkammergut Walk from Abersee and it was a cool little place with lovely front desk staff who were exceptionally helpful. Nice fittings and typically Salzburg style decor. Our room was a generous size with a good bathroom and bath. We were able to walk to St Peter's Baroque Hall for the Mozart Concert which was just across the river in the old town. The room was very comfortable with free Wifi. Breakfast was a nice surprise and we were able to have the conventional scrambled eggs and bacon that were on offer, along with the prerequisite hard-boiled eggs, meats and cheese so loved by Europeans.

Room Tip: Our room was in the front of the hotel and we had a good sleep. However it was a coolish night.
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  • Stayed September 2011, travelled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Gastonia, North Carolina
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
“Great location.”
4 of 5 stars Reviewed 19 October 2011
3
people found this review helpful

I stayed at the hotel Austrotel for one night and found it overall to be an excellent value.
We were in Munich and wanted to take an overnight trip somewhere easily accessible by train. Which by the way is just a quick hour and a half train ride through some beautiful German countryside.
The room, although slightly dated was clean and comfortable. The hotel's location is excellent within easy walking distance to both the old town and Linzer Gasse which is lined with great little shops and restaurants.
This is not a luxury hotel and does not claim to be one. If you are looking for a good, clean, centrally located hotel at a reasonable price I do not think you will have any problems.
As a travel agent I would have no problem recommending this hotel to a client.

  • Stayed October 2011, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Additional Information about Austrotel Salzburg

  • Austrotel Hotel Salzburg
  • Salzburg Austrotel Hotel
Address: Mirabellplatz 8, Salzburg 5020, Austria
Price range (per night):* INR5,517 - 16,106

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