We got such a good feeling the minute we walked into this property (a 360 degree difference from Le Meridien Vienna) that we decided to immediately extend our stay. The entrance areas were very inviting, there was no smell of cigarette smoke, and the front desk staff, especially Ms. Knoll were very friendly and welcoming. We were in a very spacious junior suite with a view of the garden. Unlike the Le Meridien Vienna, they had my son's rollaway ready in the room and did turn down service each night. They also provided extra slippers and a robe for him. Our room had plenty of space for our luggage and a box of chocolates and a note welcomed us. There was still water in the room for us each day. The bathroom was also large with a comfortable soaking tub and a great separate shower. The water closet had both a toilet and a bidet. We had access to the club lounge and it was very, very good. A couple of beers of draft, wine, cocktails, and a selection of bottled beers, soft drinks, juices, and waters. We loved the coffee machine and the selection of hot tea. There was always something delicious to snack on during the day and the breakfast selection was quite plentiful. We ordered some snacks from room service that were good and also had laundry done at the property. The property was an easy stroll to all the sites we wanted to see. Upon check out they presented us with a bag of chocolates and that was a sweet end to a wonderful stay. We are already looking forward to returning next Christmas because it was so very relaxing.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
13 February 2012
Dear Sir or Madame,
first of all we would like to thank you for taking the time and sharing your thoughts with us on tripadvisor.
We are pleased to hear that you enjoyed your stay with us in Salzburg and we highly
appreciate the compliments which you have noted in your comments.
It would be a pleasure to welcome you back in the future.
Best wishes from the Sheraton Salzburg Hotel,
Herbert Mosbruck
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC