We chose this hotel based on the positive reviews we read on tripadvisor. The first clue that something was not right was the uncomfortably warm lobby on an uncomfortably warm day. When we to the room, we could not get the AC to function. When we asked at the front desk about it, we were informed that they had "forgotten" to inform us that the AC had been out for several days, and they were awaiting parts from Italy!
There was no reduction in the price, no apology, and furthermore, this hotel shows a disturbing new trend in Austrian restaurants to charge extra for breakfast.
The bathtub requires the agility of a young, athletic person to negotiate--all of this in the name of "modernity".
All in all, the most disappointing hotel of the 7 we experienced on this trip.
- Villach Holiday Inn
