I like the hotel pretty much: it is pleasant and cosy, with many modern art pieces in corridors and other nice small surprises, such as a library on the first floor, where from books could be borrowed. The location is optimal. The members of the stuff were very nice. I had forgotten my jacket in the hotel and they sent it back to me immediately, to the another state, on their own expense.
A visitor from Croatia

We made a reservation for a double room with WC and bath or shower. On arrival we were tolde that they have been overbooked because there were many visitors to Klagenfurt during these particular days, and they had only a room withiut WC and Bath/shower available. There were no apologies. We were told the reservation was confirmed by a person who was not at work on the day of our arrival and, therefore, they cannot do anything. A maid took pity and found us a tiny one-person room with a double bed. We were promised a proper room next day, but on that day were told nothing is available. No apologies. We demanded to see the proprietor and after some serious words were finally put into a family room.

There are no non-smoker rooms.

The building itself is nice, the breakfast buffet is good, you can get something to eat at any time of day ot night, there is parking space, the location is excellent. The official Austrian rating is three stars. But I would never trust their logistics.

EL