Stayed for one night and will not return. Was asked to give a credit card upon checking in. Still somewhat unusual in hotels of German speaking Europe for guests from neighboring countries, except hotels of international chains. Could not comply since I was temporarily without card. Behavior of the rather snobbish lady at the front desk worsened. Was requested to pay in advance and had no problem with that. Moved into the room and noticed that the minibar had been cleared out and the cooling unit deactivated... Other problems: Jalousie broken, heavy traffic noise around-the-clock from the main street in front of the hotel.

I did not appreciate this hotel's attitude towards its guests and the bad value for money there.

Trend Hotel Europa in Graz was OK - very clean, very comfortable beds, tiny bath towels, fairly boring and anonymous, bad English slogan ("Service To Feel Well"), good buffet breakfast of meat, cheese, smoked salmon, bread and rolls, pastries, juice etc. - essentially all the usual trappings of an Austrian hotel chain.

Parking was 13 euros extra, and heating was off in hotel (technicians hadn't turned it on yet after the summer).

Would neither avoid nor go out of my way to repeat.