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Romantik Parkhotel Graz – reviews, photos

4.5 of 5
Leonhardstrasse 8, Graz 8010, Austria
Hotel amenities
Romantik Parkhotel Graz
Ranked #9 of 82 hotels in Graz
4.0 of 5 stars 38 Reviews
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38 reviews from our community

    Trip type
Traveller rating
    18
    10
    6
    2
    2
Date Rating
2 reviews
1 helpful vote 1 helpful vote
“I Will NEVER stay at this hotel again- ever!!!”
1 of 5 stars Reviewed 12 February 2012 via mobile
1
person found this review helpful

I did choose this hotel after reading about it here. I will Never use trip advisor to find s hotel again. I usually travel 200 days pr year, and use club carlson hotels where they are available. This nightmare of a hotel must be a bad joke. Dirty, old carpets, expensive. They charge you extra for everything. They avt like they are hilton, but is unprofessional to the fingertips. I have nothing positive to say about this stay other than; avoid this hotel if you can. I stayed 2 nights at the Weisler hotel, and they delivered exellent service, clean rooms and s nice brekfast

  • Stayed February 2012
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GrazParkhotel, Geschäftsführer at Romantik Parkhotel Graz, responded to this review
15 February 2012
Dear Parkhotel Guest,

Thank you for taking time to share your experience. We feel sorry that your stay at our hotel was such a great disappointment. Customer satisfaction is our absolute priority and that's why we take every complaint very seriously. We see every review as an opportunity to learn from our mistakes and constantly strive to improve.
Therefore it would be very helpful for us if you could be more precise with your explanations. In which room did you stay in? What have you been charged for that made your stay more expensive than expected? etc.

Again, we feel very sorry that we obviously disappointed you.

However, I hope you excuse us and give us another opportunity to serve you in the near future.

Kind regards,

The hotel's management

For further information please contact: romantik@parkhotel-graz.at
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Zagreb, Croatia
1 review
1 helpful vote 1 helpful vote
“Hotel for pleasure”
5 of 5 stars Reviewed 10 December 2011
1
person found this review helpful

This hotel was beyond anything I could expect: extremely warm and snug, big and wonderfully decorated rooms, free parking and few minutes walk from the city centre. Rooms were very clean and beautiful scent overwhelms you as soon as you enter into the room. The only thing that I was not delighted about was the espresso... Bed was also extremly comforatble.

Room Tip: Room that I have stayed in was 362.
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  • Stayed December 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wiesbaden
Senior Reviewer
9 reviews 9 reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
“Comfortable, friendly and free parking”
4 of 5 stars Reviewed 14 October 2011

Very comfortable hotel, large room, friendly service, ample breakfast and free car parking - a great bonus as it is only 10 minutes on foot to the town centre. Excellent sound-proof double windows to the front. Would certainly stay there again. The business centre is more of a business corner with a single PC, but its use is free.

  • Stayed October 2011, travelled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Sligo, Ireland
Top Contributor
122 reviews 122 reviews
Reviews in 37 cities Reviews in 37 cities
46 helpful votes 46 helpful votes
“Wonderfully quiet and pleasant hotel”
4 of 5 stars Reviewed 4 October 2011
2
people found this review helpful

Although the hotel is within easy walking distance of the city centre it is located in a pleasant and quiet area of the city. There is a taxi rank across the street and a tram stop less than 50 meters from the hotel front door. Trams go in both directions.

The lobby is charming and spacious with plenty of seating and easy access to the lift. Check-in was a fast and pleasant experience. The front office staff are very helpful and speak excellent English. There is a wonderful old world feel to the hotel.

Watch out for the handrail on the stairs as it is shaky.

The room was spacious and comfortable. It had a double-door for extra quietness. The ceilings were high. The bed was large and comfortable. The room contained a room safe but unfortunately was not secure as the locking mechanism remained faulty even after an effort was made to repair it.

There was a well-stocked mini-bar bot no tea or coffee making facilities.

The room had a telephone, ample wardrobe space, two chairs, a desk with a lockable drawer, air-conditioning, flat-screen TV and pleasant lighting. There was also a basket with bathrobes, slippers and towels for personal use in the pool and spa area.

The bathroom was spotless with an impressive array of toiletries. The bath towels were a challenge as they were rough on the skin. The shower was easy to use and was located in the bath. The water temperature in the shower fluctuates especially in the morning.

Unpleasantly, there is a slight difference in height between the bedroom and the bathroom as the bathroom floor is slightly higher than than the bedroom but this is not easy to see and this could easily become a safety hazard for toes. It was easy to get a good night's sleep as traffic noises are virtually excluded by double windows which can be opened easily in case of emergency.

The buffet-style breakfast was excellent with a wide variety of yoghurt, fruits cereals, bread, ham and cheese is available.

The restaurant was staffed by warm and friendly people. Although the dinner menu remained the same each night there was a wide choice of food available. The portions are large and the service fast and efficient.

Checkout was as friendly and efficient as checking in. The room cost per night was a bit steep and breakfast was extra.

Room Tip: Rooms at the rear are quieter
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  • Stayed September 2011, travelled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Washington DC
Senior Contributor
26 reviews 26 reviews
Reviews in 11 cities Reviews in 11 cities
7 helpful votes 7 helpful votes
“Excellent hotel with old-fashioned good service. Well located.”
5 of 5 stars Reviewed 4 September 2011

This was our third stay in the Parkhotel. We appreciate the excellent buffet breakfast, large, air-conditioned room with many fine touches, and the Old World service provided throughout.

  • Stayed August 2011, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Additional Information about Romantik Parkhotel Graz

  • Romantik Parkhotel Hotel Graz
Address: Leonhardstrasse 8, Graz 8010, Austria
Price range (per night):* INR6,329 - 13,050

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