The hotel is full of personality. It is old and wooden with interesting decoration and a winding staircase that gets smaller the higher up you go. we had a room with a lake view, as long as you didn't mind sitting on the 'private' veranda with a door leading to the hall way and half blocked off from the room accross the hall. Also the view was 1/8th lake and the rest an old rusty roof from next door- so check if you want uninterupted views. It was lovely to sit outside though and despite the higildy-pigildy way the place is set out it has it's own charm.
The room was dark, with one light and two lamps. The tv didn't work. The bathroom was tiny, and the shower... oh my, the shower. It burnt me. It went from freezing cold, to warm to boiling hot for no apparent reason and was totally upsetting. Also there was some 'gooey' stuff on the bathroom tiles which could have been cleaned. Also had to open the shower door if you want to wash your feet as there isn't enough room in the cubicle.
The beds were very uncomfortable. One was so springy it was like a broken trampoline that you just sink into and it squeaked terribly with any movement. The other one was as hard as a rock, to the point of making you wish you were sleeping in your car instead.
Parking- there isn't any. And the staff at the hotel must be used to this being a 'suprise' as she was quite defensive and started telling us that 'Hallstatt' is such a small town that we shouldn;t expect parking etc, even though we hadn't said anything. They do have an arrangement with the parking lot down the road and the first night is free. It is outside of town and takes about 10 maybe 15mins to walk there. So for only one night stay we re packed a couple of things in a carry bag. The next day it rained (of course) and we walked back to our car in the pouring rain- don't expect any sympathy from the staff, who despite the pouring rain out side since about 4am said 'oh ... is it raining... I hadn't noticed!'
the restaurant that they own is lovely. though again the staff were a bit muddled with who could sit where. But the food was fine and the view is of the lake and is stunning.
the Heritage down the road has it's own car park, so if this is important to you maybe pay the extra, they also have a stunning spot on the lake and are a couple of mins stroll to the market square.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC