If you don't like chain hotels - this one stands out. Excellent location in city center and best of all - guarded parking at a minimal rate. Driving in Andorra might make you crazy so get rid of the car and from this hotel everything can be done on foot. Staff has very profesional attitude, regadless of how you look (just got off the mountains and needed a shower first). Rooms are at reasonable rate and impeccably clean with all tiny little extras and free wifi. Can only be recommended, thumbs up!

The hotel was polite from the moment we booked our room and welcomed us by email. Hence we looked forward to our overnight stop, making up for the fact we hadn't realised it was a long drive into and then back out of Andorra. Car parking were incredibly helpful and shops with good deals were close at hand. We were sad we didn't have time to use the spa facilities with the kids. The room was a bit tight when the sofa was pulled out for the kids but we all slept well on good matresses!

Stayed in a standard double room overlooking the river for just one night after walking out of the dated Mercure next door. Have to thank both hotels for transferring my non-cancellable booking.

Rooms were typical new-look Novotel and were very pleasant. Included free wifi Internet and free water in the room.

Level of English from the staff was poor so beware (but that could be said for all of Andorra).

Bar was nice but smokey. Would recommend.

my wife and I decided to go to Andorra for the night/day from Carcassonne and booked the Novotel in La Vella on line. I always like the Novotel brand and was not disappointed. Excellent, large room with all mod cons and a toilet seperate to the main bathroom. Located right in the town centre but the air-con was good so no noise from an open window. Staff very helpful though clearly English is less spoken than French, Castillian and Catalan due to the location of this tiny principality. There was an under ground car park below the hotel but at about 1.35m max height our car was too tall, but public parking near by. We ate in town at a popular pizza restaurant recommended to us by a shop assistant (Angelo's I think it was called) so did not try the hotel food, which I think is served at the next door Mercure. Great short break in a modern hotel which I would be pleased to stay at again. Free hi-speed wi-fi.