first time to hotel staff friendly helpful as i was a disabled lady nothing to much trouble willing to help with all needs required. wheelchair provided when needed.hotel clean rooms clean daily with fresh towels. restaurant meals great lot to choose from. plenty to do durning the day with the entertaining crew.our just relax by pool.evening entertainment super.you can catch bus just outside hotel to go in to town and explore other arears.

We stayed for two weeks from 22 January 2012. The staff are all very friendly and extremely helpful. We found that the odd word in Greek (Good Morning or Hello) went down very well with the Greek staff, especially the maid. The food is fantastic with a vast array of choices and if you are willing to have a go the Animation team do a great job with the entertainment
Would we go back? Definitely

We stayed here 1st - 8th Feb 2012 and it is advertised by Thomson as 4 star. The food was excellent and the dining room was very clean. The waiting staff were very nice (mostly Romanian!). The Greek bar manager was quite surely and best avoided!!
The cleaners weren't up to much and the whole place could do with a good hoovering!!!
The hotel is the last on the strip and if you are infirm and like to get around I would choose somewhere closer to the harbour.
Whilst we were there the buses were on strike as they hadn't been paid for the previous month! This was very inconvenient for those who hadn't hired a car. We hired a car before we went and this saved a fortune (we paid £60 for a week) and the resort were charging £19.95 per day!
We would go again, at this price, but not for any more than £300 per person.

Myself and my partner, 23 and 21, wanted a week break and after looking at many hotels found the Phaethon Beach (pronounced 'Firefon') on the Travel Zoo website and from the reviews and photos thought that it looked fantastic. It was clear as soon as we arrived that this hotel is very much suited to the older generation, as we were the only people under 40 staying there. However, this did not put us off as we were looking for a quite holiday anyway and all the older people were lovely! The rooms were not exactly as I had hoped; we had a family room and was simple but very clean. Most of the rooms have been renovated and the bathrooms are very modern and spotless. Beds are a bit hard, but we anticipated this as we had read this in other reviews. They consist of all your usual applicances; hairdryer, TV - and British plugs sockets!! So no need to take an adapter with you. The rooms were cleaned every day, and the towels changed if they were dirty.

The hotel staff are brilliant, especially the managers who are always on site and get stuck in whenever they are needed. The food was fantastic, by far the best all inclusive food we have ever had. There is plenty of choice and a different roast every night with all the trimmings. The food is always hot, and the chefs continuously replenish the food and check the temperatures, which we thought was great.

The animation team definitely make this hotel what it is. Most of them are English and are always upbeat and providing great entertainment from bingo to quizzes, if that's what you want to do. The night time shows are brilliant and well worth watching, from Chicago to a UV show, we enjoyed it all.

Beware of the drinks - but not in a bad way, just the X Large measures that they give you, they are far from stingy with their spirits! The manager was on show behind the lobby bar most nights making special cocktails for all the ladies, which was a lovely touch.

The hotel is located about 5 - 10 minutes from the harbour by bus and about a 45-50 minute walk. You can get an all day bus pass for 2 euros and the bus drivers are always very helpful if ever you get lost. There were not very many places open as it was january when we visited, but you could tell it would be great in the summer.

I wouldn't recommend this hotel for young people looking for a lively holiday as there are just not the amenities for this, but for a couple/family holiday it seems as though it would be perfect in peak time.

Well done all at the Phaethon Beach, we would definitely consider going back...especially in the summer!!