Myself and my partner, 23 and 21, wanted a week break and after looking at many hotels found the Phaethon Beach (pronounced 'Firefon') on the Travel Zoo website and from the reviews and photos thought that it looked fantastic. It was clear as soon as we arrived that this hotel is very much suited to the older generation, as we were the only people under 40 staying there. However, this did not put us off as we were looking for a quite holiday anyway and all the older people were lovely! The rooms were not exactly as I had hoped; we had a family room and was simple but very clean. Most of the rooms have been renovated and the bathrooms are very modern and spotless. Beds are a bit hard, but we anticipated this as we had read this in other reviews. They consist of all your usual applicances; hairdryer, TV - and British plugs sockets!! So no need to take an adapter with you. The rooms were cleaned every day, and the towels changed if they were dirty.
The hotel staff are brilliant, especially the managers who are always on site and get stuck in whenever they are needed. The food was fantastic, by far the best all inclusive food we have ever had. There is plenty of choice and a different roast every night with all the trimmings. The food is always hot, and the chefs continuously replenish the food and check the temperatures, which we thought was great.
The animation team definitely make this hotel what it is. Most of them are English and are always upbeat and providing great entertainment from bingo to quizzes, if that's what you want to do. The night time shows are brilliant and well worth watching, from Chicago to a UV show, we enjoyed it all.
Beware of the drinks - but not in a bad way, just the X Large measures that they give you, they are far from stingy with their spirits! The manager was on show behind the lobby bar most nights making special cocktails for all the ladies, which was a lovely touch.
The hotel is located about 5 - 10 minutes from the harbour by bus and about a 45-50 minute walk. You can get an all day bus pass for 2 euros and the bus drivers are always very helpful if ever you get lost. There were not very many places open as it was january when we visited, but you could tell it would be great in the summer.
I wouldn't recommend this hotel for young people looking for a lively holiday as there are just not the amenities for this, but for a couple/family holiday it seems as though it would be perfect in peak time.
Well done all at the Phaethon Beach, we would definitely consider going back...especially in the summer!!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
9 March 2012
Dear guest,
On behalf of the Louis Phaethon Beach we would like to thank you for staying at the hotel and for sharing your experience on Tripadvisor.
We are very pleased that you enjoyed our great staff, and the devoted managers, the multiple choice of food, all thanks to our amazing chefs! We are also happy that you liked our terrific and hardworking animation team; they are really the pride of the hotel! Rest assured that your kind words will be shared with them!
The only thing we don't agree with is your comment about the hotel not being attractive to younger guests. Especially in the summer we have a lot of young families and they have an amazing time with the outdoor animation and waterpark. In the winter of course the hotel is less active when these activities are not available.
Thank you once again and we hope to welcome you back soon in one of our Louis Hotels!
Kind regards
The Owner
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC