My wife and I stayed at this hotel for 2 weeks last september. The only positive thing I can say about this poor excuse for a hotel was the price and its location,The room we had was ok,we were not expecting luxury for the price we paid. They were cleaned every day and the towels were changed...to be honest the cleaners were the only polite staff even though they couldnt speak much english.As for the rest of the staff,mainly the restaurant staff were very rude! I dont expect anybody to give me special treatment but a simple hello,good morning goes a long way.Neither of us could bare the loud banging music that was forced upon us all day every day around the pool area.We did complain to the rep about this,not that she was much use.They did turn it down slightly for a few days much to there disgust.We met a family one evening that was staying in the Aloe which is about 5 mins walk away and they told us that they could here the music clearly from their hotel...so loud one of them did the quiz one day we had around our pool area! When we put our complaint in to the rep they offered us 2 lunch vouchers as an apology...or what I would call a bribe! I did not really want to spend any more time in the hotel as we had to but went for the lunch the first day,however by the following day I think word had spread to the staff that we had complained and tried to refuse us lunch,lied to us and said the chef wasnt cooking that afternoon. So we sat there and a couple of lads sat down and ordered food and surprise surprise..they took their order no questions asked. By then we were both furious and confronted the restaurant manager who continued to lie to us and wriggle out of what had just happened. We also found a cockroach in our room which you kind of expect to see in such a climate but the thing that got us was when we told them at reception they sent up a can of FLY SPRAY half an hour later expecting us to deal with it ourselves.
I could go on and on about this awfull place!! I will visit paphos again but I will never set foot in this hotel again. It really lets the place down. Paphos a lovely place to visit,lots to see and do,so many nice restaurants with lovely people running them. Maybe the staff at paphos gardens need to take a leaf out of their book!!
If I wanted butlins entertainment and bingo every night I would of gone there!!
- Paphos Gardens Holiday Hotel
- Paphos Gardens Hotel
- Paphos Gardens
