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Crowne Plaza Limassol – reviews, photos

4.0 of 5
Promachon Eleftherias 2 | Agios Athanasios, Limassol 4103, Cyprus
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Crowne Plaza Limassol
Ranked #14 of 65 hotels in Limassol
4.0 of 5 stars 88 Reviews
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88 reviews from our community

    Trip type
Traveller rating
    22
    42
    15
    3
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Date Rating
Vienna
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
“Pleasant stay”
5 of 5 stars Reviewed 23 January 2012
1
person found this review helpful

I stayed here during my 2 and half week business trip in December 2011 and the overall feeling was very positive. The only disturbance was the ongoing reconstruction in the lower floors, that gave me a reason to complain and to ask for a free upgrade to a better room with a sea view :-) That made a big difference and I could sleep with the open windows listening to the sea waves and waking up with the sun above the horizon. I didn't use much of the hotel's facilities, had just few breakfasts and they were quite ok. Mostly I enjoyed the location - it is the nearest hotel from the old center that is directly at the beach - it is actually in the middle between the old center and the so called "touristic center" with the majority of the beach hotels. This gives an opportunity for a nice walks either direction along the sea...
The staff was very friendly and helpful. I also appreciated the free parking.
The rooms I stayed in were all newly renovated, very stylish and comfortable.
I just wish there was a free WiFi...

Room Tip: go for the sea view rooms, it really makes a big difference
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  • Stayed December 2011, travelled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Petros Pierides, General Manager at Crowne Plaza Limassol, responded to this review
21 February 2012
Dear Guest

Many thanks for reviewing the Crowne Plaza Limassol and for your positive comments.

We are pleased you enjoyed your stay with us. Indeed the location of the hotel is excellent and we are very glad you appreciated it.

Looking forward to welcoming you again soon.

Kind regards
Petros Pierides
General Manager
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Scotland
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
“Disappointing”
4 of 5 stars Reviewed 15 January 2012

We stayed here for one night on our way home, the third time we've stayed here. The hotel has been refurbished since then, and the sea view room was excellent. Reception and bar staff were helpful and friendly; however, the same could not be said for the restaurant. We arrived early evening, and decided to eat in the hotel. The restaurant was very quiet, perhaps with 6 guests eating. We were grudgingly told there was an a la carte menu, but there was no attempt to give us one, and we got the message - buffet it was! The wine waiter told us there were 4 house white wines, but seemed unable to tell us the difference between them, only the most popular one. The food on offer was tired and very unappetitising, service was bored and unsmiling, and staff had collected their own meals before we left. Breakfast was OK, usual choices. We were charged for breakfast although our booking had included it; however, that was sorted at reception, but the discussion between reception and restaurant staff over who had messed up could have waited until we had left.
Quite a change, and a big disappointment given the excellent service we experienced here in the past. Saved by a very comfortable bed and a fabulous view!

Room Tip: Sea views are magnificent.
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  • Stayed January 2012, travelled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Petros Pierides, General Manager at Crowne Plaza Limassol, responded to this review
18 January 2012
Dear Guest

Many thanks for sending your review to Trip Advisor. Although naturally we prefer to receive positive comments from our guests, we do very much appreciate criticism also. Only in this way can we strive to improve our product.

We regret you felt the service in the restaurant on the night you dined was not up to standard and you can be assured that this is currently being investigated.

We do hope our redeeming features will outweigh the negatives you experienced on this visit and that you will choose to stay with us again.

Kind regards
Petros Pierides
General Manager
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Nicosia
Contributor
19 reviews 19 reviews
Reviews in 17 cities Reviews in 17 cities
29 helpful votes 29 helpful votes
“A great place to stay when in Limassol!”
5 of 5 stars Reviewed 8 January 2012
1
person found this review helpful

I have just returned home after spending a wonderful week end with my family (two adults plus two children) at the recently renovated Crowne Plaza Hotel Limassol. From the moment we stepped into the hotel we immediately realized that this is definately the place to stay when in Limassol. The whole hotel including ofcourse the public areas is modern and stylish like all the crowne plaza hotels that we had stayed in the past, the rooms were very spacious (even for a family of four) and nicely decorated, the leisure facilities are most likely the best you can find at a four star hotel in Cyprus and last but not least i should mention the wonderful local staff of devoted employees that work there (something rare nowadays in the Cypriot hotel Industry) that were very professional and made every effort so that we could have a great time!

Room Tip: If you are driving to the hotel use the parking area that is only reserved for hotel guests and can...
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  • Stayed January 2012, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Petros Pierides, General Manager at Crowne Plaza Limassol, responded to this review
18 January 2012
Dear Guest

Many thanks for taking the time to review our hotel following your recent visit and for your very good comments. It is so rewarding to know that the efforts of everyone at the Crowne Plaza Limassol to ensure our guests comfort and enjoyment are appreciated.

Looking forward to welcoming you and your family on some future occasion.

Kind regards
Petros Pierides
General Manager
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UK
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
“..”
3 of 5 stars Reviewed 4 January 2012

I stayed at this hotel for one night.. the only possive aspects were the location front lobby area which was modern and clean,the bedroom and double bed which was a good size. Plus the aromatherapy kit.
To begin with the reception staff were quite rude, lacked eye contact and from what it seemed in a hurry to send us to our room. They were not friendly or welcoming upon arrival and also when entering the hotel after greeting them from a night out, they did not greet back.
When we went to the room there were no chocolates or fruit as stated and there was only one robe a slippers which they sent to our room after having to call them.
The bathroom was old, tired and MOLDY it seemed that they only renovated the bedroom area... The first two floors were under renovation which they lacked to inform us pior to booking.. very inconvenient. Lastly the indoor swimming pool ( or big tub) area was old and univiting.

Although there were some good aspects of this hotel the negatives were greater bad value for money and i doubt that i will be returning.

  • Stayed December 2011, travelled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Petros Pierides, General Manager at Crowne Plaza Limassol, responded to this review
18 January 2012
Dear Guest

Many thanks for your review of the Crowne Plaza Limassol. We read with interest all our reviews on Trip Advisor whether they are critical or positive. It is only by doing so that we are able to strive towards even higher standards.

We are so pleased you appreciated our efforts regarding our recently renovated lobby and bedrooms and enjoyed some of our facilities. It is a pity you were not able to enjoy your chocolates. These are placed near the biscuits on your complimentary tray.

As you rightly say, the 1st and 2nd floors are currently closed in the final phase of our renovation of bedrooms and public areas and, as per IHG policy, this information has been posted on our website since November 2011.

The project to renovate the indoor swimming pool is planned for the near future.

Kind regards
Petros Pierides
General Manager
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Plymouth, United Kingdom
Senior Contributor
34 reviews 34 reviews
Reviews in 22 cities Reviews in 22 cities
41 helpful votes 41 helpful votes
“Relaxing”
4 of 5 stars Reviewed 14 December 2011
1
person found this review helpful

This hotel is right on the coast, it doesn't look much from the outside but improves once you get inside. The check in was simple. the staff were very polite. We had a room on the fifth floor over looking the main road, the traffic was not a problem as we could hardly hear it. The room had two large comfortable double beds with whiter than white bedding. There was a good selection of tea, coffee, and hot chocolate with a nice touch of two mini chocolates. The bathroom was large and very clean with a bath/shower, plenty of toiletries were provided. Slippers and bathrobe also on hand. Not much on the tv but hey you can't have it all. We will return to this hotel.

Room Tip: Get a room away from the lift
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  • Stayed December 2011, travelled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
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Petros Pierides, General Manager at Crowne Plaza Limassol, responded to this review
10 January 2012
Dear Guest

I am so pleased you have enjoyed your recent stay at the Crowne Plaza Limassol and I would like to thank you for taking the time to review the hotel. Your good comments are very much appreciated.

Looking forward to your return.

Kind regards
Petros Pierides
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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Additional Information about Crowne Plaza Limassol

  • Holiday Inn Limassol
  • Limassol Holiday Inn
Address: Promachon Eleftherias 2 | Agios Athanasios, Limassol 4103, Cyprus
Price range (per night):* INR8,906 - 11,930

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