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BEST WESTERN PLUS Grand Hotel Victor Hugo – reviews, photos

4.0 of 5
Avenue Victor Hugo 3-5, Luxembourg City L-1750, Luxembourg
Hotel amenities
BEST WESTERN PLUS Grand Hotel Victor Hugo
Ranked #36 of 50 hotels in Luxembourg City
3.5 of 5 stars 42 Reviews
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42 reviews from our community

    Trip type
Traveller rating
    9
    11
    18
    1
    3
Date Rating
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
“Nothinh special but good location”
3 of 5 stars Reviewed 21 January 2012

I agree with previous reviewers that the name promises more than what you get. It's a decent, clean "no frills" hotel. Be careful, they have the main building and an Annex on the opposite side of the street. I stayed in the Annex (my employer booked it). Since there seem to be different rates, I believe that the rooms in the main building must be somehow different (better) than in the Annex. Also the breakfast in the Annex is a bit simpler than in the main building but for my taste still with enough options. In the Annex there is no free WiFi (there were just about to install it when I left). The location is excellent, for the city center as well as for the business district at Kirchberg.

  • Stayed January 2012, travelled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DK
Contributor
14 reviews 14 reviews
Reviews in 13 cities Reviews in 13 cities
4 helpful votes 4 helpful votes
“New hotel between city center and the Kirschberg plateau”
5 of 5 stars Reviewed 6 January 2012

This small and nice hotel is in walking distance of both Luxembourg city center and the Kirschberg plateau with the EU buildings. I booked a room in the annex but got a room in the main building. Everything was new, held in simple Scandinavian style and well functioning. Staff was very helpfull. The breakfast was international with few surprises and served in a nice glass veranda.

  • Stayed December 2011, travelled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask favoriter about BEST WESTERN PLUS Grand Hotel Victor Hugo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gotland
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
“Ok place for a night or two”
3 of 5 stars Reviewed 9 December 2011

The name indicates something big, but this is actually very small. It is a kind of wanna-be. I've stayed here a couple of times (did not book it myself). The beds are bad, like travel beds with a wooden frame around to make them look like real beds. The still have the impossible hangers that needs two hands and ton of patience to use, the soap dispenser is broken or empty and the quality of their shampoo etc is bad (smells bad). The hotel is divided in premium and economic, with one entrance on each side of the street. Try to take breakfast on the premium side (there they serve nice coffee, fresh fruits, nuts etc). The rooms have OK Internet connection with cable and no hassle - this is a very good thing! The staff wants to do good (friendly, speaks many languages etc) but their equipment is so, so. I asked for an ironing board and got a miniature board to put on the desktop - even the bed was better to use as board. The "hotel" looks nice, modern design and fancy decoration - but my impression is that they are running it at low cost to show profit.

Room Tip: Check the room, many rooms have windows facing a dark garden with machinery that is noisy.
See more room tips
  • Stayed December 2011, travelled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Leuven, Belgium
Contributor
14 reviews 14 reviews
Reviews in 12 cities Reviews in 12 cities
3 helpful votes 3 helpful votes
“Average ...”
3 of 5 stars Reviewed 9 November 2011

The room I got was very small, the breakfast buffet well below what I expect in a 4 star hotel.
Also a bit noisy - I can hear my neighbours in the next rooms a bit too good for my liking. There is no parking in the hotel, although a few parking garages very near by.
On the plus side, there's free wifi, and there's digital tv in the room (lots of channels). Also , the hotel is situated quite close to the city center.

  • Stayed November 2011, travelled on business
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Dublin, Ireland
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
“Good hotel”
3 of 5 stars Reviewed 2 November 2011

Everything was ok. However some expected amenities were not available: the sauna was broken, internet was on and off, a fan in a room was broken as well (was substituted later on)... It is better when you get what you expect or even more than that. Only in this case you wish to come back or advise this hotel...

  • Stayed October 2011, travelled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Additional Information about BEST WESTERN PLUS Grand Hotel Victor Hugo

Avenue Victor Hugo 3-5, Luxembourg City L-1750, Luxembourg
Price range (per night):* INR5,127 - 9,976

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