Stayed here on business couple of times during the last 2 years. This stay it had been downgraded by the chain from Hilton to double tree by Hilton, while our corporate rate remained the same.
The location is nice, in the forest , couple of kilometers to the city centre, good if you have a car.
The building is about 25 years old, probably at one time it was built as an intercontinental, as the logo is still visible in the bathroom decoration. The bathroom is old. The furniture in the room is old. This time when I was there they were upgrading the tv to a flat screen. Unfortunately in an age where all of us have several electronic gadgets, laptops, mobiles, etc, there is only one electrical plug available in the room.
The personnel was friendly but as I did not find my Hilton club card, they claimed their system was a new one, and had not my info transferred from the old system, so they could not identify my membership number, so they could credit points earned with the stay .
Probably next time in Luxembourg we will stay at another place that is better but cheaper.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
25 January 2012
Dear Traveller,
Thank you for adding your review to Trip Advisor.
Your feedback is extremely important to us to ensure we continuously maintain the quality of our service.
Indeed, our hotel requires a redecoration & modernisation. I am, therefore, pleased to inform you that room and bathroom renovations are currently under study.
Thank you once again for having taken the time to add your review, and I look forward to welcoming you again soon.
Kind regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC