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Mercure Grand Hotel Alfa Luxembourg – reviews, photos

4.0 of 5
16 Place de la Gare, Luxembourg City 1616, Luxembourg
Hotel amenities
Mercure Grand Hotel Alfa Luxembourg
Mercure Grand Hotel Alfa Luxembourg
Mercure Grand Hotel Alfa Luxembourg
Mercure Grand Hotel Alfa Luxembourg
Mercure Grand Hotel Alfa Luxembourg
Mercure Grand Hotel Alfa Luxembourg
Ranked #18 of 50 hotels in Luxembourg City
3.5 of 5 stars 178 Reviews
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178 reviews from our community

What travellers say about this hotel
  • Train station(11)
  • Very good(4)
  • Comfortable room(3)
Traveller rating
    28
    88
    47
    9
    6
Only show reviews for Family (17) | Couples (57) | Business (43)
Date Rating
Kiev, Ukraine
Senior Contributor
33 reviews 33 reviews
Reviews in 17 cities Reviews in 17 cities
24 helpful votes 24 helpful votes
“Decent hotel for business or tourist trip”
4 of 5 stars Reviewed 7 February 2012
2
people found this review helpful

Very nice hotel - staff was extremely helpful. I guess it will be perfect if travelling by train - right against the main train station.
If you travel by car - you will have problem with parking. You can ask for help with parking from hotel staff.
It's about 20min walk from downtown. The area around the hotel does not look very friendly but it's pretty safe to walk late at night.

Room Tip: Front facing rooms are not very sound proof so if you are light sleeper you might want to ask rear f...
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  • Stayed January 2012, travelled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Netherlands
Senior Reviewer
7 reviews 7 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
“Pleasant stay”
4 of 5 stars Reviewed 22 January 2012

I had a very pleasant stay in this hotel. The room was quite big and clean equipped with everything you expect. The hotel is not in the downtown but the location is excellent being opposite of the central train station and bus stops. There's also a supermarket nearby. It takes 10-15 minutes walking to get to downtown if you don't want to take the buses. I'd certainly stay in this hotel if I visit Luxembourg again.

The only thing I can't comment on is the restaurant or breakfast, because I didn't use this service.

  • Stayed February 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ghent, Belgium
Senior Reviewer
8 reviews 8 reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
“Nice stay”
4 of 5 stars Reviewed 6 January 2012
1
person found this review helpful

Stayed in this hotel on new years eve. The hotel is situated in the crowdy station area. Ideal for people travelling by train and only a 15' walk away from the city centre. Public transport available in front of the hotel On arrival we've requested a room far away from the elevators and received a large room in the corner of the 7th floor. The room was spacious with a very comfortable bed. Beware of using the mini-bar its very expensive (f.i a small bottle of water costs 3,80 €) . The hotel has a french bistro style bar and restaurant. We ate there twice and can only recommend the very good quality of the food and drinks served. Quick and efficient service. Large buffet breakfast. Also a special mention to the reception staff who were very friendly and helpfull during our stay.

Room Tip: room 718 is a quiet, large room, situated in the corner of the 7th floor. No passage of other peapl...
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  • Stayed December 2011, travelled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Xavier B about Mercure Grand Hotel Alfa Luxembourg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Herent, Belgium
Contributor
15 reviews 15 reviews
Reviews in 11 cities Reviews in 11 cities
8 helpful votes 8 helpful votes
“Mercure Grand Hotel Alfa Luxembourg”
3 of 5 stars Reviewed 5 January 2012

Stayed here 6 and 7 December 2011 on a business trip. Pro's are the good location at the train station square and the nice restaurant, but I expected a bit more overall. Front desk staff was correct but not exactly warm and friendly. They understand English but knowledge is very basic and their answers are hard to understand due to the heavy accents.

The room had no view facing a concrete wall and was very dated. The carpet was old, the TV was completely locked down and did not allow hooking up media players, the bathroom was clean but very basic (plastic cheap toilet seats etc..). All in all what I expect from a room in a basic 1 or 2 star motel, no more.

The restaurant was very good, the only downside is that it only opens at 7pm in the evening.

Room Tip: Ask for a room facing the plaza
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  • Stayed December 2011, travelled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
plymouth
Contributor
18 reviews 18 reviews
Reviews in 12 cities Reviews in 12 cities
9 helpful votes 9 helpful votes
“" Shame about the noise in my case "”
4 of 5 stars Reviewed 5 January 2012
2
people found this review helpful

Ideally placed if travelling by train as it is directly opposite the station. However this comes with all the hustle & bustle associated with a station if you are in a room facing it as I was. Fellow travellers though in other rooms heard nothing ! Spacious, clean room and bath/shower/wc, large comfortable bed. Both dinner and breakfast excellent as was friendliness and helpfullness of the staff. Only a short walk or bus ride to the city centre which makes it a great base to explore from.

Room Tip: Station side may be noisey.
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  • Stayed December 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Additional Information about Mercure Grand Hotel Alfa Luxembourg

  • Mercure Luxembourg City
  • Accor Luxembourg City
Address: 16 Place de la Gare, Luxembourg City 1616, Luxembourg
Price range (per night):* INR5,684 - 11,035

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