First off, I don't doubt previous reviewers experiences, I can only comment on my own.
But what I will say is that I have learned not to take too much negative comments about hotels too seriously as they can be a bit hit or miss, unless they seem to be comments which have been given a few times by different reviewers. Given some of the previous reviews of this hotel below, it did seem to suggest that a good quality hotel, had taken a turn for the worse.
On arrival my fears were instantly cleared with a very courteous and polite receptionist. There was no deposit taken off me on arrival, maybe this is something that is done when you book through a tour operator and not directly with the hotel. They just took my details and did not deduct me anything. After a short chat, in which she helped me out with whatever queries I had, I was pointed in the direction of my room.
Only a few doors down from the Presidential Suite, where Bill Clinton stayed a few years ago, I opened the door to find a more than pleasant room. You do have to understand that yes this is a four star hotel but maybe the rooms won't be as plush as say a four star in Paris or Milan! But that is in no way to suggest that it is basic. The bed is perhaps one of the most comfortable I have ever slept in! There was a shower and bath, both clean and working perfectly. The sink was large and with ample supplies. Even though it was June, the bathroom floor was heated slightly, which was a novel and good touch.
This hotels main selling point is its panoramic view on the moors and hills above Torshavn, of the town and harbour and all around, and it does not disappoint. It really was a most beautiful view and listening to the seabirds and seeing the sheep around the outside of the hotel was a charming touch, which you won't find in most other hotels around the world!
The breakfast buffet, which has come in for some criticism, I found more than ample and what was required for my needs. There was enough there, such as breads, rolls, cheese, tomatoes, yoghurt, pancakes, bacon, etc. The orange and apple juices may not be the premium products you would buy yourself in the supermarket but they are more than satisfactory and it would be nitpicking to say otherwise. A previous reviewer also commented that they found it unsatisfactory that they weren't brought tea or coffee to their table. For me, this is something I would never expect anyway and there was enough hot water, tea and coffee provided to get yourself. As for replenishing of foodstuffs and clearing of tables, you do have to realise that this hotel gets a large amount of tour groups, who come down at once for breakfast and devour more than they would normally at home. This can naturally cause a backlog in staff clearing tables when at the same time they have to prepare food and replenish supplies.
As for the location, I find it hard to believe how it takes anyone 60-70 minutes to walk back up here from town, unless the person is not that young or healthy. For me, it was about a 15 minute walk downhill to the town, maybe a bit longer back, due to going steeply uphill, but the longest it took me back was 25-30 minutes, once I even made it back in 15! There are shorter ways to get to the town! Myself, I walked everytime, but yes, for those who are less mobile or whatever, it may take a taxi or bus trip to get to and from town. Once you are aware of its position on the hill, that is the main thing.
In summation, I had a great time at this hotel. The staff were more than helpful, polite and gracious and I was made to feel at home. The room was very good, the kettle with tea and coffee supplies being replenished everyday was very good also. Waking up every morning to the sound of nature was a change from normal and why I visited these islands. The hotel was modern yet you felt close to nature due to the surroundings, it was a perfect combination.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC