This hotel has the dubious distinction of the second-worst hotel stay I've encountered in my travels. To start, I'd arranged an airport pickup to the hotel. I arrived on time, and spent some time waiting, but no one ever showed up. Since I've been to Malta before, it wasn't that I was unfamiliar with the place and taking taxis, it just felt off to a bad start of my vacation. Although I asked about this, I never heard from anyone what had happened to my ride.

Upon check-in, I was given the promised upper floor room (ensuite) with private balcony for the promised 27 Euros/night. My first morning at breakfast, I went down about 9 AM (breakfast was served until 10). There was hardly any of the hot items (baked beans, sausages, scrambled eggs) left. Another couple came in minutes after I did and when they asked for more eggs were told it was "finished". So much for the hot breakfast. There were several dry cereal choices, ham, cheese, bread, "juice" (from powder) and instant coffee. The staff was just OK, they needed to pay more attention to wiping down the tables in the breakfast room as they were sticky every day.

My second day, I left the hotel by 10 AM for sightseeing and when I came back at 4:30, my room hadn't been cleaned. I asked at the front desk; they said no one was available to clean but they could get me clean towels. I said I wanted a clean room. They indicated someone would be in a 6 PM, and I could have it cleaned then, and indeed, when I got back from dinner the room was finally clean. Also, not sure if the heat and cooling was working, as there were some cooler days and no matter what I did I couldn't seem to get my heat high enough to be comfortable.

After I talked to a local, I decided to switch hotels and not spend the rest of my 12 nights at this place. If you're on a tight budget, this might be acceptable if you get a very low rate. I didn't have issues with cleanliness per se, except the sticky breakfast tables. The location is decent, across from the seafront promenade, and near restaurants and shops, as well as the bus and ferry terminals in Sliema. But, with other lower priced options available, I'd stay elsewhere.

As i paid only 13 euro's per night for a 5 night stay (Nov 2011) it seems churlish to give the Chalet Hotel a bad review but here goes.

First the plus points: Location - excellent, on the Sliema sea front handy for the Sliema shops and St Julians, the cost is the main plus point, the Chalet is fairly cheap my 5 day stay totalling 70 euro. My room was clean, breakfast was included and not bad with a continental option or fried option.

Minus points: Reception staff seemed bored and uninterested, usually sitting behind the desk reading a book. My room lacked tea/ coffee making facilities and there were no toiletries in the bathroom apart from soap, no shampoo /shower gel etc. Internal rooms also have no view whatsoever. Due to the low cost the hotel seems to attract a younger clientelle and with Marble floors sound echoes in the hotel, i was disturbed by slamming doors, shouting, music and people running in the corridor, i found it difficult staying in during the evening due to my young neighbours! The TV was a small portable set (remotes only available from reception) with reception restricted to 3 channels - CNN, BBC WS and an arabic channel - ok if you like rolling news. My toilet also was unreliable and failed to flush on occasions. A wall safe was fitting but the lock cost extra.

Overall, if you're travelling on a budget the Chalet is ok and nicely located, but if you can afford it splash the cash and go somewhere better, there are many better hotels in the area than this. I will not be staying at The Chalet on future visits to the lovely island of Malta.

The staff was friendly and helpful. Walking distance to bus stop,boat sightseeing,shops and restaurants. Had sea view room,good for the breeze when it was hot.Didnt hear much traffic noise when balcony door was closed.
I think there should be a wider selections of food at the breakfast table or maybe change the menu a few times a week.
For me it was worth the money,didnt want to pay for an expensive hotel when i only need a breakfast and some rest/sleep at night.

The hotel is in a fantastic location. Ok, it could do with some slight improvements, but if you want somewhere where you can shower, get a good nights sleep, have fresh towels every morning, a decent breakfast and be in a prime location, then its good value... oh, and the staff... all of them.... are really nice!

I just want to add that they should change their online picture of the roof terrace with the swimming pool, as there is no swimming pool, I mainly used the roof terrace as it was awesome to catch the sun; however, my one main negative, there is building works going on literally next to the hotel by the roof terrace so it can be noisy and messy, they (builders) should put up some plastic covering.

I don't consume dairy products so they kept my soya milk in the main fridge in their kitchen and brought it out for me every morning, which they didn't have too.

Great place to stay for couples and single people, I was a single woman who travelled alone.