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Novotel Swan Valley The Vines – reviews, photos

4.0 of 5
Verdelho Dr, The Vines, Western Australia 6069, Australia
Hotel amenities
Novotel Swan Valley The Vines
Ranked #1 of 1 hotels in The Vines
3.5 of 5 stars 238 Reviews
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238 reviews from our community

What travellers say about this hotel
  • Golf course(7)
  • Room service(6)
  • Very comfortable(4)
  • Great location(4)
  • Bedroom apartment(4)
  • Good start(3)
  • Sparkling wine(3)
Traveller rating
    40
    74
    69
    29
    26
Only show reviews for Family (41) | Couples (121) | Business (29)
Date Rating
Perth, Australia
Senior Contributor
33 reviews 33 reviews
Reviews in 20 cities Reviews in 20 cities
39 helpful votes 39 helpful votes
“Appalling Service”
1 of 5 stars Reviewed 12 February 2012
1
person found this review helpful

Our work team spent a couple days at the Vines in Feb 2012. Never again! Rooms were fine but getting any kind of service from the staff was impossible. Everything was "too difficult" - like water on the golf course when it was 38C outside. We had a lunch in the cafe and the food was INEDIBLE! The french fries were soaked in cold oil - greasy and uncooked. Ghastly.

Run away!

Room Tip: Avoid rooms near pool as it can get noisy.
See more room tips
  • Stayed February 2012, travelled on business
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
Ask sloanbj about Novotel Swan Valley The Vines
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Posted by an Accorhotels.com traveller
Perth, Australia
1 review
1 helpful vote 1 helpful vote
“Lovely location terrible facilities”
2 of 5 stars Reviewed 7 February 2012
1
person found this review helpful

Stayed February 2012, travelled as a couple
Was this review helpful? Yes
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.

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Perth
Contributor
18 reviews 18 reviews
Reviews in 12 cities Reviews in 12 cities
10 helpful votes 10 helpful votes
“Tired and average appartments”
3 of 5 stars Reviewed 6 February 2012
1
person found this review helpful

I stayed in a 2 bed apartment with a group of friends. We had a great girls weekend. The location is lovely, the main hotel, pool and Spa area is good. The living area / kitchen and bedrooms of the apartment are all a great size and the balcony overlooking the golf course was huge and had a great view of the local Kangaroos.
However the actual apartments were quite basic and very tired - esp given how much they cost to stay there. They look like they were built and furnished in the early 1990's and nothing has been replaced or upgraded since then. Nothing about them could be classed as modern, contemporary or luxury. A good example of this was the outdoor furniture on the balcony - basic, dirty, white plastic - not what you expect when the price is over $350 a night.

  • Stayed February 2012, travelled with friends
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask Thenewlyweds09 about Novotel Swan Valley The Vines
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Posted by an Accorhotels.com traveller
Perth
Senior Reviewer
8 reviews 8 reviews
“Resort not a hotel! :)”
5 of 5 stars Reviewed 6 February 2012

  • Stayed February 2012, travelled solo
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Posted by an Accorhotels.com traveller
Perth, Australia
1 review
“Great Stay”
5 of 5 stars Reviewed 3 February 2012

  • Stayed January 2012, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.

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View all 1 hotels in The Vines, ranked by popularity »

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Additional Information about Novotel Swan Valley The Vines

  • Novotel Hotel Perth
  • Novotel Resort Perth
  • Novotel Perth
Address: Verdelho Dr, The Vines, Western Australia 6069, Australia
Price range (per night):* INR10,254 - 24,800

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Novotel Swan Valley The Vines
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